[Remote] Product Manager

Note: The job is a remote job and is open to candidates in USA. MAJC is an AI-native workforce operating system focused on the hospitality industry. They are seeking a Product Manager to own the entire MAJC Hospitality product, including the worker mobile app and operator-facing layer, driving strategy and execution in a fast-moving environment.ResponsibilitiesOwn the roadmap. Translate company strategy and live enterprise customer needs into a sequenced, ruthlessly prioritized roadmap. Kill good ideas to ship great onesWork backwards from the customer. Write crisp problem statements and requirements grounded in real operator and worker pain — not frameworks. Validate enterprise features against named customers before a single engineering hour is committedShip with an AI-native team. Our engineers direct Claude Code and Cursor; speed is a feature. You'll write specs tight enough for AI-accelerated builds and apply judgment on what ships, what iterates, and what gets cutOwn AI product quality. Define behavior, evaluation criteria, and guardrails for LLM-powered features — matching, the MAJC AI Agent, Academy content generation. You should be comfortable at the prompt and eval level, not just the feature levelDrive metrics that matter. Activation, retention, certification completion, operator engagement, churn reduction. Instrument it, measure it, move itRun the operating cadence. Linear-based execution, clear acceptance criteria, tight release cycles across iOS, Android, and webBe the voice of the user in every room. Talk to workers. Talk to operators. Bring what you hear back into the product weeklySkills3–7 years of product management experience with consumer mobile and/or B2B SaaS products you shipped end to endAI-native. You have shipped LLM-powered features in production. You can discuss model selection, prompt design, RAG, structured outputs, and evals with engineers — fluently, not conversationallyTechnically fluent. You don't need to write production code, but you can hold your own in a modern TypeScript stack: React Native + Expo, Cloudflare Workers, Postgres + pgvector, multi-model LLM routing (OpenRouter), Stripe. You read schemas and API docs without flinchingAn owner. Bias for action, comfortable making calls with incomplete information, allergic to consultant-speak and process for its own sakeA sharp writer. Clear, short documents that drive decisions. Customer-obsessed in the Amazon sense — you work backwards from the pain, every timeUS-based, available on EST business hoursHospitality, staffing, HR tech, or workforce platform experienceExperience with marketplace or two-sided network productsYou've used Claude Code, Cursor, or similar AI development tools yourselfEarly-stage startup experience (first PM, zero-to-one)Company OverviewWhat is MAJC✨? The workforce engine for hospitality. AI powered jobs matching system, a supportive community of owners, chefs and experts. It was founded in 2025, and is headquartered in Boston, Massachusetts, USA, with a workforce of 11-50 employees. Its website is https://majc.ai/.