[Remote] Product Manager

Remote Full-time
Note: The job is a remote job and is open to candidates in USA. Trusted Health is a leader in healthcare workforce management, focused on optimizing how health systems schedule and manage their resources. As a Product Manager, you will own a significant product surface, drive product definition, and build customer relationships to ship impactful products.ResponsibilitiesAct as the company-acknowledged expert on a product domain, target users and customers, core functionality, and strategic positioningBring a “forward deployed” mindset to work with Works customers on solving problems and building new, innovative solutionsLeverage AI to build fully functional first iterations of product features, enhanced workflows, and perform in-depth product analysisUse data tools to understand how products are used, providing actionable insights to the teamStay informed on industry trends, competitive landscapes, and relevant domain knowledgeBuild deep knowledge of Works’ business, including marketing, sales, finance, services and legalSupport the development and communication of a product roadmap for your domain areaDemonstrate a thorough understanding of product functionality and be able to conduct demos, train users, and address customer inquiriesIdentify and address product risks and differentiation opportunities upfront using qualitative and quantitative techniquesSolve problems collaboratively and focus on outcome-driven developmentSupport engineers and product marketing during delivery to ensure smooth implementationContinuously optimize and refine products post-launch using data-driven techniquesFoster a collaborative relationship with developers and designers, ensuring early involvement and alignmentAct as a true partner to stakeholders across the company, establishing mutual trust and respectEvangelize the product’s vision and strategy, motivating both the team and stakeholdersInfluence and inspire without direct authority, especially in high-pressure situationsCommunicate effectively with all levels of the organization, from senior leadership to frontline teamsSkillsA Bachelor's Degree, preferably with a focus on Product Management, Analytics or Strategy5+ years of experience as a Product Manager, with a track record of owning and improving key product KPIsExperience building and deploying B2B software requiredWorkforce solutions, scheduling, workforce planning, and healthcare domain experience are a big plusExperience working with AI tools for rapid prototyping/app developmentStrong analytical skills with the ability to write queries, interpret data, generate insights, and drive decision-makingExperience defining and delivering roadmaps in support of company objectives and KPIsExperience with product discovery techniques, including qualitative and quantitative research methodsExcellent communication and storytelling skills to evangelize product vision and strategyMust be fluent in written and spoken EnglishA growth mindset with a passion for continuous learning and improvementExperience working with health systems is a big plusMaster's Degree preferredBenefitsFlexible time offEmployer-paid health insurance, vision, and dentalEmployer-paid life insuranceTelehealth through One MedicalMonthly cell phone reimbursementEmployee assistance programEmployer-sponsored 401kOpportunity to earn stock options, bonus, and/or commissionCompany OverviewWorkforce management in healthcare is hard. We're solving it. It was founded in 2017, and is headquartered in San Francisco, California, USA, with a workforce of 201-500 employees. Its website is https://www.trustedhealth.com.

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