[Remote] Product Management Director - Agentforce Operations Private Cloud Edition

Remote Full-time
Note: The job is a remote job and is open to candidates in USA. Salesforce is the #1 AI CRM, focused on transforming business operations through innovative technology. They are seeking a senior product leader to direct the strategy and execution for the Agentforce Operations Private Cloud Edition, with a focus on developing a secure, compliant SaaS product for enterprise and government customers.ResponsibilitiesDefine and execute vision, strategy, and roadmap for Agentforce Operations Private Cloud Edition (PCE) product offerings: especially in Trust, Compliance, Security, Privacy, Scalability, Accessibility, and Enterprise-readinessDive deeply into product/platform architecture to ensure it supports key requirements of enterprise customers from both public and private sectors: secure cloud operations, AI/ML-enabled decision support, operational resilienceLead the definition, planning, and delivery of feature work and compliance efforts, coordinating across development, testing, UX/design, security, legal, and ops teamsCollaborate closely with customers, partners, Forward Deployed Engineers (FDEs), User Experience (UX), and User Research & Insights teams to identify opportunities and validate solutionsDefine and execute the product strategy for Agentforce Operations Private Cloud Edition (PCE), including refining pricing and packaging model focused on customer outcomesDrive the go-to-market (GTM) strategy and execution for new products and features to ensure a successful launchLead cross-functional product launch activities, ensuring sales and marketing teams are equipped to drive adoption and revenueEvangelize product value internally - Salesforce teams, engineering, product leadership leadership - and externally: enterprise and government customers, prospects, eventsEstablish and track clear success metrics; ensure visible progress every release toward closing gaps and maturing capabilitiesSkills10+ years of product management, technical product management, platform product, or enterprise software experience5+ years of experience with SaaS, cloud platforms, infrastructure, security, or enterprise application platformsDemonstrated experience taking complex enterprise software capabilities from strategy through execution, launch, adoption, and lifecycle managementStrong understanding of modern SaaS architecture, including multi-tenancy, identity and access management, data isolation, APIs, integration, observability, release management, and cloud operationsExperience with secure cloud environments, regulated industries, government customers, or highly controlled enterprise deploymentsWorking knowledge of cloud infrastructure concepts (IaaS, PaaS, SaaS) across AWS, Azure, Google Cloud, or private cloud environmentsStrong familiarity with security and compliance concepts such as encryption, key management, vulnerability management, access controls, audit logging, least privilege, secure SDLC, incident response, and compliance evidence collectionAbility to translate complex security, compliance, and infrastructure requirements into actionable product requirementsStrong executive communication skills and stakeholder management, with the ability to influence and align senior stakeholders across product, engineering, security, legal, compliance, risk, sales, and customer organizationsExperience working with large enterprise customers, government agencies, defense contractors, or system integrator partnersExcellent written communication skills, including PRDs, strategy documents, roadmap narratives, customer-facing explanations, and executive updatesPreferred a U.S. citizen (U.S. born or naturalized) living on U.S. soil who does not hold dual citizenship with the ability to meet customer and government screening standards applicable to this roleStrong technical background in computer science, engineering, cybersecurity, cloud infrastructure, or enterprise architecture is preferredWorking experience with private cloud, single-tenant SaaS, dedicated cloud, sovereign cloud, hybrid cloud, or air-gapped deployment modelsFamiliarity with Kubernetes, containers, infrastructure as code, CI/CD, hardened images, STIGs, FIPS-validated cryptography, SBOMs, artifact repositories, and secure software supply chain practicesExperience building or operating products for FedRAMP, DoD IL4/IL5/IL6, DISA SRG, NIST 800-53, RMF, CMMC, ITAR, CJIS, or similar regulated environmentsExperience with government cloud environments such as AWS GovCloud, AWS Secret Region, Azure Government, Azure Government Secret, Oracle Government/Defense Cloud, or agency-owned cloud enclavesActive or prior U.S. government security clearance is a plusExperience with Authority to Operate processes, security assessment packages, control inheritance, continuous monitoring, Plan of Action and Milestones, and evidence collectionExperience working with federal system integrators, defense contractors, public sector sales teams, or government acquisition processesBenefitsCertain roles may be eligible for incentive compensation, equity, and benefits.Salesforce offers a variety of benefits to help you live well including: time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), and an employee stock purchasing program.Company OverviewSalesforce is a cloud-based software company that provides customer relationship management software and applications. It was founded in 1999, and is headquartered in San Francisco, California, USA, with a workforce of 10001+ employees. Its website is https://www.salesforce.com.

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