[Remote] Product Line Manager – Intelligent IP/Optical Controller

Note: The job is a remote job and is open to candidates in USA. Ciena is the global leader in high-speed connectivity, committed to a people-first approach. The Product Line Manager role focuses on driving product strategy and roadmap execution for SDN controller platform applications, enhancing operational efficiency through customer engagement and collaboration with various teams.ResponsibilitiesDrive product strategy and roadmap execution for SDN controller platform applications, with a focus on network planning, operations, and optimization capabilitiesTranslate customer needs, market insights, and technology trends into clear, prioritized product requirementsLead initiatives across Artificial Intelligence for IT Operations (AIOps) and Network Digital Twin technologies to improve operational efficiency and accuracyPartner closely with R&D, Hardware, Navigator development, sales, and support teams to deliver differentiated, high-quality software releasesEnable successful go-to-market execution through customer engagement, sales training, and technical presentationsRepresent the product line externally at industry events while maintaining deep awareness of competitive dynamics and emerging trendsUse product performance metrics and customer feedback to continuously refine features and user experienceSkillsBachelor's degree or higher in Computer Science, Electrical Engineering, Telecommunications, or a related field5+ years of experience in product management or technical roles within the networking industryDeep expertise in IP and optical transport technologies and network planning processesProven experience leading Telco software applications from concept through market adoptionStrong background in Artificial Intelligence for IT Operations (AIOps), network design, and optimizationDemonstrated ability to work effectively with agile software development teamsExcellent communication skills with the ability to influence and align stakeholders across functionsExperience supporting pre-Sales and Services workflows in a global service provider environmentAbility to leverage AI agents to augment product line management output (e.g., competitive analysis, requirements drafting, prioritization, and stakeholder communications)Familiarity with Network Digital Twin concepts and implementationsExperience growing product adoption and increasing market share through data-driven decision makingPrior customer-facing experience delivering technical workshops or executive-level presentationsExposure to large-scale, multi-vendor network environmentsBenefitsMedical, dental, and vision plansParticipation in 401(K) (USA) & DCPP (Canada) with company matchingEmployee Stock Purchase Program (ESPP)Employee Assistance Program (EAP)Company-paid holidaysPaid sick leaveVacation timePaid Family LeaveCompany OverviewCiena collaborates with customers to unlock the strategic potential of their networks and and change the way they perform and compete. It was founded in 1992, and is headquartered in Linthicum Heights, Maryland, USA, with a workforce of 5001-10000 employees. Its website is http://www.ciena.com.Company H1B SponsorshipCiena has a track record of offering H1B sponsorships, with 9 in 2026, 34 in 2025, 21 in 2024, 36 in 2023, 44 in 2022, 30 in 2021, 29 in 2020. Please note that this does not guarantee sponsorship for this specific role.