[Remote] Product Designer, Point of Sale

Note: The job is a remote job and is open to candidates in USA. Toast is a company that creates technology to help restaurants succeed in a digital world. As a Product Designer on the Point of Sale team, you will shape user experiences for restaurant operations, focusing on creating intuitive and reliable tools for staff in high-pressure environments.ResponsibilitiesOwn and drive the end-to-end design process for Point of Sale experiences, moving from early discovery and concept development through high-fidelity execution with strong autonomyTranslate complex operational workflows — order taking, modifications, payments, splits, and voids — into experiences that are fast, error-resistant, and easy to learn on the flyDesign for the realities of restaurant service: high-pressure environments, time-sensitive decisions, and users who can't stop and read instructions during a dinner rushPartner closely with Product, Engineering, and Research to define how POS capabilities come to life across terminal and handheld surfaces, balancing technical constraints with user needsCreate polished, high-fidelity artifacts that account for edge cases, hardware contexts, and the full range of restaurant types and service styles Toast supportsMake work visible early and often, using prototypes and storytelling to build alignment and communicate tradeoffs across cross-functional partnersChampion the server and front-of-house perspective in every design decision, ensuring that speed, clarity, and reliability are never compromisedContribute to design critiques and team collaboration, and integrate emerging AI-first tools and methods into your practice to accelerate exploration and executionSkillsYou have a demonstrated ability to use data and insights, including business metrics and user research, to substantiate design decisions and drive impactYou hold a high bar for design excellence. Your portfolio shows a disciplined process that accounts for fine details, edge cases, and complex real-world constraintsYou are innately collaborative and actively manage stakeholders. Your collaborative style inspires others, and you build the dependability needed to enact influence with cross-functional partnersYou excel at untangling ambiguity, breaking down complex workflows into intuitive, end-to-end user journeysYou understand what it means to design for speed and reliability — your instinct is to reduce friction, not add featuresYou take an AI-first design approach to quickly create conceptual prototypes but also possess strong visual design skills to polish beautiful and intuitive end-to-end journeys across multiple surfaces3+ years in product design, showing clear progression from executing tasks to owning broader product outcomesPlease include a portfolio link with your applicationBenefitsCash compensation (overtime, bonus/commissions if eligible)EquityBenefitsHybrid work model that fosters in-person collaboration while valuing individual needsReasonable accommodations for persons with disabilities to enable them to access the hiring processCompany OverviewToast is a point-of-sale and restaurant management platform designed for businesses in the food service and hospitality industry. It was founded in 2011, and is headquartered in Boston, Massachusetts, USA, with a workforce of 1001-5000 employees. Its website is https://pos.toasttab.com.Company H1B SponsorshipToast has a track record of offering H1B sponsorships, with 3 in 2026, 26 in 2025, 32 in 2024, 39 in 2023, 66 in 2022, 29 in 2021, 17 in 2020. Please note that this does not guarantee sponsorship for this specific role.