[Remote] Product & Design Director - Supply Chain
Note: The job is a remote job and is open to candidates in USA. DICK'S Sporting Goods is a leading sports retailer committed to creating an inclusive and diverse workforce. The Product & Design Director for Supply Chain is responsible for leading Product Management and Design for Supply Chain technology, focusing on strategy, roadmap, and performance of product capabilities that enhance supply chain execution and operational efficiency.ResponsibilitiesDomain level accountability and coordination of the Product Management function, including:Business knowledge, understanding economic value, driving resultsProduct strategies and roadmapsDetermine product market fitOrganizational liaison / Stakeholder ManagementEstablishing product and iteration level KPIs / metricsGo to market strategiesPrioritization as a serviceDomain level accountability and coordination of the UX Design function, including:General advocate for the user (internal and customer)Setting UX Design strategiesUser behavior research & journey mappingCompetitive researchUsability testingOwn product strategy and roadmaps for high-volume, transaction-driven systems (WMS, TMS, and custom platforms)Drive prioritization decisions across competing demands, balancing:Stability vs. innovationCost vs. service levelsSpeed vs. riskEstablish and manage KPIs aligned to execution performance, including but not limited to:Order cycle timeFill rate / service levelsThroughput and capacitySystem reliability and uptimeEnsure product decisions deliver scalable, repeatable execution across DC, store, and vendor environmentsAlign product delivery with operational calendars (peak seasons, promotions, inventory cycles) to ensure readiness and stabilityServe as a primary liaison across business and technology, driving alignment, clarity, and decision making across complex stakeholder groupsOwn strategy and performance of the supply chain technology ecosystem, including WMS, TMS and custom platformsLead vendor selection, contract strategy, and ongoing performance management to ensureCapability alignment and operational excellenceDrive integration strategies that enable efficient vendor onboarding, compliance, and execution at scaleEnsure internal and external partners are aligned to enterprise priorities for supply chain transformation and operational excellenceAdvocate for internal operational users, ensuring systems support efficient, intuitive, and scalable workflowsDrive continuous improvement of end-to-end process flows, from inventory movement through order fulfillment and final deliveryLeverage user feedback, data, and operational insights to reduce friction and improve execution consistency and accuracyProvide executive-level visibility into key decision, performance, risks, and constraints, enabling informed prioritization and investment decisionsDeliver regular reporting on key business outcomes, including cost to serve, fulfillment speed, system performance, and inventory flowDrive budget management, financial oversight, and technology/vendor investment decisions in partnership with engineering and portfolio within the domainLead release planning and governance, ensuring alignment with operational timelines and minimizing risk to live operationsSupport enterprise technology strategy execution by aligning product delivery to supply chain operating model evolutionChampion best practices in product management with a strong emphasis on execution discipline and operational excellenceBuild and lead a high-performing team of Product Managers (and aligned Design) focused on supply chain execution domainsRecruit, develop, and coach talent capable of operating in high-volume, high-dependency environments, balancing strategic thinking with execution accountabilityBuild a team that operates with an operatorâs mindsetâdeeply rooted in real-world supplyChain executionâwhile simultaneously defining and delivering the future-state platformAnd capabilities required to scale, modernize, and continuously optimize the networkDevelop team capabilities in:Translating operational challenges into scalable product solutions by apply design thinkingManaging vendor/platform dependenciesMaking high-quality decisions under ambiguity and pressureCreate a culture of ownership and accountability, where teams are measured on business and operational outcomesânot just delivery outputsContinuously evolve team processes to improve delivery quality, release discipline, and system stability at scaleSkills12+ years in product management with at least 7 years in supply chain, logistics, or fulfillment domains WMS / TMS ecosystemsHigh-volume transaction systemsVendor or 3PL integrationsExperience operating in: Omnichannel retail OR large-scale distribution environmentsBenefitsThis is part of a competitive total rewards package that could include other components such as: incentive, equity and benefits.DICK'S Sporting Goods complies with all state paid leave requirements.We also offer a generous suite of benefits.To learn more, visit www.benefityourliferesources.com.Company OverviewDick's Sporting Goods is an authentic full-line sporting goods retailer offering a broad assortment of brand name sporting goods equipment It is a sub-organization of Foot Locker. It was founded in 1948, and is headquartered in Coraopolis, Pennsylvania, USA, with a workforce of 10001+ employees. Its website is http://www.dickssportinggoods.com.Company H1B SponsorshipDICK'S Sporting Goods has a track record of offering H1B sponsorships, with 3 in 2026, 17 in 2025, 15 in 2024, 13 in 2023, 19 in 2022, 14 in 2021, 19 in 2020. Please note that this does not guarantee sponsorship for this specific role.