[Remote] Process Management Associate, Provider Operations

Note: The job is a remote job and is open to candidates in USA. Oscar Health is a health insurance company focused on serving its members through a technology platform. They are hiring a Process Management Associate to analyze and improve business processes, ensuring efficiency and effectiveness in operations.ResponsibilitiesConduct comprehensive analysis of existing business processes, including process mapping, data collection, and identifying areas for improvementCollaborate with stakeholders to gather requirements and determine process improvement objectivesDevelop and implement process improvement strategies, including the creation of process documentation, standard operating procedures, and workflow diagramsUtilize process management methodologies, such as Lean Six Sigma, to identify bottlenecks, inefficiencies, and areas of waste within existing processesFacilitate process improvement workshops and meetings, providing guidance and support to cross-functional teamsLead or participate in process improvement projects, ensuring successful implementation and achievement of desired outcomesMonitor and track process performance using appropriate metrics and tools, identifying trends and areas requiring further attentionPrepare and present reports and recommendations to management, summarizing findings, progress, and outcomes of process improvement initiativesCollaborate with Technology, Product, and Engineering teams to identify and implement process automation opportunitiesStay updated on industry best practices and emerging trends in process management, continually seeking opportunities to enhance processes and drive efficienciesCompliance with all applicable laws and regulationsOther duties as assignedSkillsA bachelor's degree or 3+ years commensurate experience3+ years of work experience in process management, process improvement or similar2+ years of experience using process management methodologies, such as Lean Six Sigma, BPMN, or similar frameworks2+ years of experience with end to end process management and mapping2+ years of experience using data software such as Excel, SQL, Python or other data analytics toolsBachelor's degree in Engineering, Business Administration, or other related fieldLean Six Sigma Green Belt certification or higherBenefitsEmployee benefitsParticipation in Oscar's unlimited vacation programAnnual performance bonusesMedical, dental, and vision benefits11 paid holidaysPaid sick timePaid parental leave401(k) plan participationLife and disability insurancePaid wellness time and reimbursementsCompany OverviewOscar is a health insurance company that offers individual and family plans, medicare advantages, and small group products. It was founded in 2012, and is headquartered in New York, New York, USA, with a workforce of 1001-5000 employees. Its website is http://www.hioscar.com.Company H1B SponsorshipOscar Health has a track record of offering H1B sponsorships, with 2 in 2026, 19 in 2025, 24 in 2024, 22 in 2023, 36 in 2022, 13 in 2021. Please note that this does not guarantee sponsorship for this specific role.