[Remote] Process Engineer

Note: The job is a remote job and is open to candidates in USA. MedSpecialized, Inc. is seeking a Process Engineer to play a critical role in designing, optimizing, and enforcing standardized workflows across multiple operational divisions. This highly analytical position involves end-to-end process improvement initiatives and requires strong ownership of operational workflows.ResponsibilitiesMap, analyze, and optimize operational workflows across administrative, medical, and portfolio management functionsIdentify inefficiencies and redesign processes to improve speed, accuracy, and scalabilityDevelop, document, and enforce standard operating procedures (SOPs)Ensure adherence to standardized processes to achieve consistent, defect-free outputMonitor operational KPIs on a weekly basisIdentify bottlenecks and implement improvements to maximize throughput and reduce varianceSupport system migrations and backend operational integrationsEnsure seamless coordination across platforms and cross-functional teamsConduct structured root cause analysis on operational inefficienciesPerform regular reviews to evaluate process improvements and their impact on scalability and performanceSkillsBachelor's degree in Engineering (Industrial Engineering or Electronics & Communication Engineering preferred)3+ years of experience in process engineering, BPO operations, or continuous improvement rolesStrong knowledge of Lean Six Sigma methodologies (Green Belt or Black Belt preferred)PMP certification is an advantageStrong analytical and problem-solving skillsProficiency in workflow mapping tools (e.g., Visio, Lucidchart)Ability to work independently in a high-performance, results-driven environmentStrong communication and stakeholder management skillsBenefitsQuarterly performance bonus: Up to 25,000 PHPPaid Training PeriodAll national Philippines and USA holidays are observedPaid time off 6public holidays, vacation, and personal time offRobust and effective Government Benefits AdministrationLactation breaks (for breastfeeding moms)Discounted optical services with our partner clinicFree lunch/dinner and unlimited coffee and ice cream daily (for onsite employees)Free Health insurance with one (1) free dependentFree Life insuranceFree Accident insuranceRelocation allowance for new hires (from outside Cebu)Company-sponsored outingsInterest-based employee clubs (DOTA, Basketball, Dance, Music, Photography, Yoga)Company OverviewMedSpecialized, Inc. is a subsidiary of Meditab Software, one of USA’s leading healthcare technology companies. It was founded in 2010, and is headquartered in Cebu City, Cebu City, PHL, with a workforce of 501-1000 employees. Its website is https://www.medspecialized.com/.