[Remote] Principal Specialist, HR Operations

Note: The job is a remote job and is open to candidates in USA. RTX Corporation is an Aerospace and Defense company that provides advanced systems and services for commercial, military and government customers worldwide. The Global Mobility Operations Specialist (Tier II) serves as a key escalation point for employee and vendor inquiries related to global mobility cases, ensuring alignment with policies and processes while supporting a global workforce of over 1,000 active assignees.ResponsibilitiesProvides operational support that strengthens the Global Mobility delivery model, ensuring alignment with policy, processes, business controls, and service level agreements (SLAs)Helps to implement and maintain internal processes for all global assignments and collaborates with Enterprise Services and COE teams to enhance procedures supporting international assigneesSupport a global workforce of 1,000+ active assignees and ~200 pending, rotational, or repatriating cases; may also support domestic relocation processesServe as a subject matter champion across all relocation and deployment typesReceive, track, and resolve employee and business escalations or special requestsManage and resolve vendor escalations related to individual employee casesCollaborate with Business Units and Enterprise Services partners on internal assignment-related process requirements and escalations (e.g., medical clearance, travel & expense)Coordinate with ES and COE teams to update or implement employee-facing mobility processesManage employee-initiated exception requests, including documentation and approval workflowsSupport complex employee populations worldwide, including unique programs and contractsPartner with third‑party vendors to ensure alignment with employee and business mobility processes and requirementsSkillsTypically requires a University Degree or equivalent experience and minimum 5 years prior relevant experience, or An Advanced Degree in a related field and minimum 3 years experiencePrior experience in HRIS systems, Excel, and Microsoft Office applicationsMinimum 4 years of Global Mobility experienceDomestic and Non-Domestic Global Mobility process experienceStrong problem‑solving abilitiesHigh attention to detailStrong business acumenExceptional customer service orientationClear and effective verbal and written communication skillsResults‑driven with a bias for actionExperience supporting projects and operational enhancementsFamiliarity with RTX projects, programs, and systemsBenefitsCompensation; healthcare, wellness, retirement and work/life benefits; career development and recognition programsParental (including paternal) leaveFlexible work schedulesAchievement awardsEducational assistanceChild/adult backup careMedical, dental, vision, life insurance, short-term disability, long-term disability, 401(k) match, flexible spending accounts, flexible work schedules, employee assistance program, Employee Scholar Program, parental leave, paid time off, and holidaysAnnual short-term and/or long-term incentive compensation programs depending on the level of the position and whether or not it is covered by a collective-bargaining agreementCompany OverviewRTX operates as an aerospace and defense company as it solves the hardest problems in aerospace and defense. It was founded in 2020, and is headquartered in Arlington, Virginia, USA, with a workforce of 10001+ employees. Its website is http://rtx.com/.