[Remote] Principal Software Engineer — Platform Services

Note: The job is a remote job and is open to candidates in USA. insightsoftware is a global provider of reporting, analytics, and performance management solutions that unlock the potential of business data. They are seeking a Principal Software Engineer to serve as the senior technical authority for the services layer of the Certent Equity Management platform, focusing on platform reliability, modernization, and technical leadership.ResponsibilitiesOwn and evolve the platform's observability posture — structured logging, distributed tracing, health check endpoints, and correlation tracking — ensuring consistent adoption and coverage across all servicesDrive SLO/SLI definition and dashboard creation; expand alerting coverage from log-based alerts to include APM metrics, latency, and throughputIdentify and eliminate reliability anti-patterns across the portfolio — replacing fragile legacy patterns with resilient, cloud-native alternativesImplement proper resilience patterns — circuit breakers, retry policies, graceful degradation, dead-letter handling, and idempotent message processingReplace legacy messaging anti-patterns (database polling, file-system coupling) with event-driven messaging infrastructure — this is the highest-impact reliability improvement available to the platform todayServe as the senior technical authority for the Platform Services portfolio — owning architecture, reliability, and engineering quality across a broad set of production servicesAssess the current state of the service portfolio, identify the highest-impact reliability and modernization opportunities, and build a sequenced roadmap in partnership with the Scalable Architecture Team and Engineering ManagerEvaluate and recommend the right cloud-native Azure services and patterns for the platform's future state — this is an open architectural question you will help answer, not a predetermined pathOwn shared library and cross-cutting infrastructure used across the service portfolio; ensure consistent adoption of engineering standards across all servicesEnsure production stability across multiple independent deployment ecosystems throughout the modernization processCreate and execute migration paths for legacy services across multiple .NET framework generations — prioritizing highest-risk services and sequencing work to minimize production disruptionPartner with the Scalable Architecture Team to ensure modernization decisions align with the platform's long-term technical direction and emerging design patternsEvaluate and sequence modernization priorities across a diverse portfolio, balancing production stability with long-term architectural investmentWrite, review, and contribute production-quality code across the services portfolio — C#/.NET, Oracle SQL/PL/SQL, and cloud infrastructure patternsDebug complex issues that span service boundaries, database interactions, and cloud infrastructureEstablish and enforce testing standards across the services portfolio — unit, integration, and resilience testing patternsChampion ≥50% AI-authored PR targets and ≥95% AI code review adoption as organizational minimumsModel an agentic development mindset — integrating AI tooling into your own daily workflow and actively coaching teammates to do the samePush the team beyond baseline AI adoption into workflows and practices that measurably improve delivery velocity and platform qualityStay current on agentic development tooling and bring forward-looking recommendations to the Engineering Manager and Sr DirectorSet the technical bar for the team — establishing coding standards, architectural patterns, and engineering practices across a large, diverse service portfolioMentor engineers on cloud-native patterns, observability best practices, resilience engineering, and .NET modernizationContribute to cross-team technical forums alongside Principal Engineers, the Solution Architect, and Engineering ManagersSkills8+ years of hands-on software engineering experience in enterprise SaaS environments, with demonstrated experience as a Principal or Senior Principal EngineerDeep expertise in C# and .NET across framework generations — able to work fluently across legacy and modern .NET simultaneously, with a strong track record of migrating legacy services to modern .NETHands-on Azure cloud architecture experience — with the ability to evaluate, recommend, and implement the right cloud-native services and patterns for a platform in active modernizationStrong Oracle Database proficiency — complex SQL, stored procedures, and performance tuning at enterprise scaleDemonstrated experience designing and implementing observability at scale — structured logging, distributed tracing, health check frameworks, and alerting strategies across large service portfoliosExperience implementing resilience patterns — circuit breakers, retry policies, dead-letter handling, and idempotent message processingExperience replacing legacy messaging anti-patterns (database polling, file-system coupling) with event-driven messaging infrastructureDemonstrated experience owning and evolving shared internal library ecosystems that provide cross-cutting concerns across multiple servicesExperience re-platforming Windows Services or legacy hosted services to cloud-native or containerized workloadsDemonstrated AI-first engineering mindset — hands-on experience with agentic development tooling and a track record of driving AI adoption within an engineering teamBachelor's degree in Computer Science, Engineering, or equivalent work experienceBackground in financial services, equity compensation, or adjacent regulated domainsExperience with FIX protocol or financial messaging systems for broker order routingFamiliarity with Infrastructure as Code practices for cloud infrastructure provisioning and alerting managementExperience with database schema migration tooling in enterprise environmentsExperience with containerization and container orchestration platformsExperience with Azure DevOps CI/CD pipelines, NuGet package management, and enterprise build/deploy practicesFamiliarity with background job scheduling frameworks in .NET production environmentsBenefitsFor non-sales roles, you may be eligible for a bonus.For sales roles, this range includes a commission target.Background checks are required for employment with insightsoftware, where permitted by country, state/province.Company Overviewinsightsoftware is the most comprehensive provider of solutions for the Office of the CFO. It was founded in 2018, and is headquartered in Raleigh, North Carolina, USA, with a workforce of 1001-5000 employees. Its website is https://www.insightsoftware.com.Company H1B Sponsorshipinsightsoftware has a track record of offering H1B sponsorships, with 1 in 2025, 3 in 2024, 3 in 2023, 4 in 2022. Please note that this does not guarantee sponsorship for this specific role.