[Remote] Principal Program Manager, Tech Risk (BC/DR)

Note: The job is a remote job and is open to candidates in USA. Upstart is an AI lending marketplace dedicated to reducing the cost and complexity of borrowing for Americans. They are seeking a Principal Program Manager for Business Continuity & Disaster Recovery to lead their program, ensuring operational resilience and effective recovery from disruptive events while collaborating with various teams across the organization.ResponsibilitiesLead the enterprise business continuity and disaster recovery program strategy, execution, governance, and ongoing maturity effortsOwn and mature the business impact analysis process, including critical business process identification, dependency mapping, ownership assignment, risk-rating methodology, and recovery strategy developmentDevelop and maintain business continuity plans, disaster recovery plans, crisis management processes, and supporting documentation for critical business and technology functionsDrive cross-functional execution across Technology, Security, Office Operations, Vendor Management, Enterprise Risk Management, Compliance, and business process owners to ensure continuity and recovery plans are actionable, tested, and maintainedCoordinate disaster recovery exercises, tabletop tests, remediation tracking, and evidence collection to improve organizational preparedness and support audit or regulatory expectationsMaintain and improve program repositories, workflows, and reporting, including business impact analysis records, recovery plans, testing evidence, program metrics, and remediation statusSkillsBachelor's degree in Information Security, Computer Science, Business, Risk Management, or a related field, or equivalent practical experience, plus 8 years of experience in business continuity, disaster recovery, operational resilience, information security, risk management, or program management8+ years of experience leading or materially maturing business continuity, disaster recovery, or operational resilience programsExperience designing or maturing business continuity, disaster recovery, or operational resilience programs in a bank, fintech, lending, or other regulated financial services environmentExperience conducting business impact analyses, recovery planning, dependency mapping, resilience testing, and remediation trackingExperience implementing or operating against business continuity, disaster recovery, or operational resilience frameworks or standards such as ISO 22301, NIST, FFIEC, or equivalent regulatory guidanceKnowledge of technology resilience concepts, including cloud infrastructure resilience, service outages, incident response coordination, system dependencies, and vendor recovery planningExperience supporting audits, regulatory reviews, or compliance initiatives related to business continuity, disaster recovery, or operational resilienceSkilled in developing scalable operational processes, program governance models, documentation repositories, and executive-level reportingAbility to communicate resilience risks, recovery strategies, and program priorities to technical and non-technical stakeholdersProfessional certifications such as CBCP, CISSP, CISM, CRISC, or related business continuity, security, or risk certificationsBenefitsTarget bonusesEquity compensationGenerous benefits packages (including medical, dental, vision, and 401k)Competitive compensation, including base pay, bonus opportunities, and annual equity grants that vest quarterlyRetirement benefits to help you plan for the future, including a 401(k) or Group Retirement Savings Plan with a company match of $2 for every $1 contributed, up to $15,000 annually (USD in the US, CAD in Canada)Employee Stock Purchase Plan (ESPP) with discounted stock purchase options for eligible employees (US only)Comprehensive health coverage designed to support you and your family, including medical, dental, vision, and wellness resources for US and supplemental health coverage for Canada.Health Savings Account contributions from Upstart for eligible plans (US only)Income protection benefits, including life insurance and disability coverage for added financial securityPaid time off, sick leave, and company holidays, in line with local requirementsPaid family and parental leave to support caregiving and major life moments (duration varies by country)Family-centered benefits to support fertility, parenthood, and caregiving needsEmployee Assistance Program (EAP) offering mental health support and life-centered resourcesFinancial wellness resources, including access to financial planning tools and a financial concierge service (US Only)Annual wellness allowance to support your physical and emotional well-being and personal development, based on what matters most to youAnnual productivity allowance to invest in relevant tools and resources you need to do your best work, no matter where you work fromConnection and community through team events, all-company updates, and employee resource groups (ERGs)Onsite perks, including catered lunches and fully stocked micro-kitchens when working from one of our offices in the Bay Area, Austin, Columbus, and New York City (opening Summer 2026!)Company OverviewUpstart is a leading AI lending marketplace partnering with banks and credit unions to expand access to affordable credit. It was founded in 2012, and is headquartered in San Mateo, California, USA, with a workforce of 1001-5000 employees. Its website is https://upstart.com/about.Company H1B SponsorshipUpstart has a track record of offering H1B sponsorships, with 14 in 2026, 67 in 2025, 66 in 2024, 84 in 2023, 85 in 2022, 42 in 2021, 15 in 2020. Please note that this does not guarantee sponsorship for this specific role.