[Remote] Principal Product Manager - Managed Infrastructure Solutions

Note: The job is a remote job and is open to candidates in USA. Lumen Technologies is a trusted network provider for the AI-powered world, connecting people, data, and applications. They are seeking a Principal Product Manager to own and grow their portfolio of managed infrastructure solutions targeted at hyperscaler and neocloud customers, while partnering with various teams to ensure successful product delivery.ResponsibilitiesOwn the product strategy and multi-year roadmap for managed infrastructure solutions (MOFN, dark fiber IRUs, managed spectrum/waves, custom builds) targeted at hyperscaler and neocloud buyersMaintain a deep, current understanding of cloud and AI network architectures, AI/ML infrastructure trends, sustainability targets, and procurement modelsDefine the segment-specific value proposition, differentiating against direct fiber providers, neutral hosts, and other carriersConvert one-off hyperscaler infrastructure deals into repeatable productized offers with standard SKUs, commercial terms, SLAs, and operational playbooksDevelop pricing frameworks, cost models, and deal-shaping tools that balance customer flexibility with margin disciplineDefine the build-vs-lease-vs-partner posture for new routes and capacityServe as the product point of contact on strategic hyperscaler pursuits, partnering with Sales, Solutions Engineering, and Legal on RFPs, MSAs, and bespoke contract structures (IRUs, prepayments, milestone-based delivery)Lead pricing approvals and trade-off decisions on non-standard termsDrive lifecycle delivery across Network Planning, Field Operations, Service Delivery, and Service Assurance to ensure on-time, on-spec deploymentDefine and track KPIs: bookings, revenue, gross margin, time-to-deliver, route utilization, customer NPSPartner with Marketing on positioning, analyst engagement, and customer-facing collateralBuild and maintain direct relationships with customer procurement, network architecture, and infrastructure teamsTranslate customer feedback into roadmap priorities and operational improvementsSkills8+ years in product management, network engineering, or carrier sales engineering, with at least 3 years focused on hyperscaler, cloud provider, or large-scale wholesale customersDeep working knowledge of optical transport, dark fiber, DWDM/managed wavelengths, route engineering, and long-haul/metro network economicsProven track record productizing custom infrastructure solutions and scaling them into repeatable revenueDemonstrated commercial fluency: pricing, IRU structures, capex/opex trade-offs, margin analysis, contract negotiation supportExperience operating in a matrixed environment with Sales, Engineering, Operations, and FinanceExcellent executive communication; comfortable presenting to senior hyperscaler stakeholders and internal leadershipDirect experience selling to or working inside one of the major hyperscalers (AWS, Microsoft, Google, Meta, Oracle)Familiarity with AI/ML infrastructure buildouts, data center interconnect (DCI), and subsea/terrestrial route planningMBA or equivalent commercial experienceBackground in managed services productization (not just transport sales)BenefitsLumen offers a comprehensive package featuring a broad range of Health, Life, Voluntary Lifestyle benefits and other perks that enhance your physical, mental, emotional and financial wellbeing.We're able to answer any additional questions you may have about our bonus structure (short-term incentives, long-term incentives and/or sales compensation) as you move through the selection process.Company OverviewLumen delivers the most secure platform for applications and data to help businesses, government and communities deliver amazing experiences It was founded in 1968, and is headquartered in Monroe, Louisiana, USA, with a workforce of 10001+ employees. Its website is https://www.lumen.com.Company H1B SponsorshipLumen Technologies has a track record of offering H1B sponsorships, with 4 in 2026, 24 in 2025, 21 in 2024, 27 in 2023, 29 in 2022, 18 in 2021, 49 in 2020. Please note that this does not guarantee sponsorship for this specific role.