[Remote] Principal Product Manager, Configuration Platform

Note: The job is a remote job and is open to candidates in USA. Toast is a technology company focused on helping restaurants and local businesses thrive in a digital world. They are seeking a Principal Product Manager to drive the vision, strategy, and execution of their configuration and change management experience across the Toast platform, working closely with engineering, design, and go-to-market teams.ResponsibilitiesOwn and evolve the product strategy for Toast’s configuration platform, with a focus on:Designing systems that safely manage changes to critical business data, including validation, versioning, auditability, and rollback at scaleBuilding and evolving a configuration platform that works for SMB, multi-unit operator, and Enterprise use cases across the Toast experienceExploring and integrating automation and AI-assisted (‘agentic’) workflows into configuration and publishing experiencesBuild platform capabilities that enable other Toast teams to develop, test, and deploy configuration-driven features independentlyBuild and maintain a roadmap in alignment with business OKRs, customer needs, and technical feasibilityDrive feature development from ideation through launch—writing clear specs, collaborating with engineering and design, and measuring successPartner with customer-facing teams and other development teams to gather insights and evangelize product valueIn partnership with engineering and design counterparts, lead a development team by providing clear direction, setting priorities, and fostering a culture of customer-centricity, innovation, and accountabilityEmbrace and advocate for the use of AI tools to accelerate product discovery, streamline execution, and explore new product experiences - helping shape how we build and what we buildSkills8+ years of product management experience, including significant ownership of a technical platform or infrastructure productsStrong track record of delivering user-facing features in fast-paced environmentsExperience working on systems involving APIs, data models, or distributed architectureAnalytical rigor—you use data to make decisions and validate assumptionsEmpathy for restaurants and a passion for improving their day-to-dayExcellent communication skills and ability to influence without authorityBenefitsCash compensation (overtime, bonus/commissions if eligible)EquityBenefitsFlexibility to meet Toasters’ changing needsHybrid work model that fosters in-person collaboration while valuing individual needsReasonable accommodations for persons with disabilities to enable them to access the hiring processCompany OverviewToast is a point-of-sale and restaurant management platform designed for businesses in the food service and hospitality industry. It was founded in 2011, and is headquartered in Boston, Massachusetts, USA, with a workforce of 1001-5000 employees. Its website is https://pos.toasttab.com.Company H1B SponsorshipToast has a track record of offering H1B sponsorships, with 3 in 2026, 26 in 2025, 32 in 2024, 39 in 2023, 66 in 2022, 29 in 2021, 17 in 2020. Please note that this does not guarantee sponsorship for this specific role.