[Remote] Principal Product Manager
Note: The job is a remote job and is open to candidates in USA. Asurion is a leading company serving over 300 million customers globally, focusing on enhancing B2B client value through innovative product strategies. The Principal Product Manager will define scalable solutions, lead cross-functional teams, and ensure that products deliver real business outcomes for B2B clients and their end-customers.ResponsibilitiesDefine what Lifecycle Care is in market — which capabilities are productized offerings, which are configurable variants, which are commercial-only conversations — and own the supported product configuration catalogSet our integration strategy and tooling posture: which patterns we standardize, what we expose to clients, where we adapt to a client's stack, and where we insist on Asurion's way of workingMake roadmap decisions around integrations and supported configurations, grounded in data, technical feasibility, and client impactArticulate a strong product viewpoint, grounded in client discovery, and influence shared prioritization across engineering, commercial, and operationsTranslate insights and innovations from Asurion's consumer experience teams into scalable B2B product capabilities that drive partner adoption and program performanceLead structured discovery with both existing partners and prospective enterprises, including senior commercial and operating leaders at major brandsDevelop a differentiated product POV across client archetypes — tech OEMs, digital subscription services, connected home and IoT, marketplace and retailWork across product, engineering, and commercial teams to ship — owning requirements clarity, tradeoff decisions, and launch qualityRun experimentation where appropriate to optimize conversion, cost-to-serve, and customer experience across a large, diverse client basePartner with Client teams to design test-and-learn approaches and go-to-market strategies for new capabilitiesDefine and own KPIs tied to real client and business impact (e.g., time-to-live, time-to-value, cost-to-serve, retention)Use data and client feedback to drive iteration, not just post-launch reportingPartner with operations, client solutions, and commercial teams to ensure what ships actually landsSkills10+ years of Product Management experience in enterprise B2B, ideally in environments with complex integration, configuration, or multi-stakeholder deliveryExposure to customer support, service delivery, or similar operationally complex verticals is a plusExperience owning a product portfolio in environments where requirements come from multiple stakeholders (commercial, engineering, operations) and need to be synthesized — not just executedTrack record of shipping integration-heavy or configuration-driven products across multiple engineering teams, and of setting strategic direction for integration architectureComfort with ambiguity: you've worked in organizations where the product operating model itself was still being definedDemonstrated ability to push back on commercial pressure with a clear product POV grounded in dataStrong data instincts — you use metrics to make decisions and to tell the story of why something worked or didn'tClear, direct communication skills — written and verbal — with the ability to influence without authorityCompany OverviewAsurion is an electronics company that provides protection, repair, and installation. It was founded in 1994, and is headquartered in Nashville, Tennessee, USA, with a workforce of 10001+ employees. Its website is http://www.asurion.com.Company H1B SponsorshipAsurion has a track record of offering H1B sponsorships, with 17 in 2026, 97 in 2025, 102 in 2024, 78 in 2023, 154 in 2022, 139 in 2021, 109 in 2020. Please note that this does not guarantee sponsorship for this specific role.