[Remote] Principal Product Manager

Note: The job is a remote job and is open to candidates in USA. Bonterra is a technology company focused on empowering nonprofits to enhance their fundraising and social impact. The Principal Product Manager will lead product strategy, oversee market discovery, and deliver high-impact solutions, ensuring alignment with company objectives and customer needs.ResponsibilitiesDefine target markets and customer segments, identifying where Bonterra can win and how to differentiateDefine and evolve a clear product vision, strategy, and roadmap aligned to Bonterra’s mission and business objectivesOwn and be accountable for product outcomes, including adoption, engagement, retention, and revenue impactTranslate company-level goals and OKRs into focused product bets with clear success metricsContinuously assess market trends, competitive positioning, and emerging opportunities to inform strategyPartner with Design, Engineering, and Research to run continuous discovery, including customer interviews, usability testing, data analysis, and experimentationIdentify and validate customer problems, test hypotheses, and ensure solutions deliver real customer and business valueDevelop deep understanding of nonprofit workflows, motivations, and constraints across different customer segmentsOwn product packaging and pricing strategy, including tiering, monetization models, and value-based pricing; with the ability to navigate unique considerations of AI featuresDefine clear, compelling product positioning and messaging that differentiates Bonterra in the marketContinuously test and optimize pricing and packaging based on market feedback and performanceLead end-to-end product launchesCollaborate closely with Engineering and Design to define solutions, scope work, and deliver iterativelyPartner closely with Marketing, Sales, and Customer Success to drive successful go-to-market executionMeasure and optimize go-to-market performance, including conversion, pipeline contribution, and adoptionMaintain a healthy, prioritized roadmap focused on outcomes over output, making clear trade-offs when neededEnsure product requirements are clear, lightweight, and enable teams to move quickly without sacrificing qualityDefine and monitor key product metrics; use qualitative and quantitative data to guide prioritization and iterationLeverage experimentation and analytics to evaluate product performance and inform roadmap decisionsContribute to Bonterra’s use of AI-driven and data-informed capabilities, with an emphasis on responsible, customer-centric applicationLead product launches in partnership with Marketing, Sales, and Customer Success, ensuring strong positioning and enablementGather post-launch insights and continuously refine the product based on customer feedback and performance dataAct as a trusted product leader and subject-matter expert for your product areaCommunicate clearly and persuasively with stakeholders at all levels, including executivesMentor and support junior product managers, contributing to a strong product culture grounded in learning and impactSkills8+ years of product management, product marketing, or a hybrid role experience building and scaling SaaS and AI-driven products, ideally in B2B or platform environmentsDemonstrated experience shipping AI-powered or ML-driven product featuresPractical fluency with AI tools and workflows — you use AI to do your own job better, not just as a talking pointProven experience owning product strategy and outcomes, not just feature deliveryStrong discovery skills, including customer research, problem framing, and hypothesis-driven developmentUnderstanding of responsible AI principles — bias, fairness, transparency, privacy — and how to apply them in a product context without slowing teams down unnecessarilyExperience working in agile, cross-functional teams with Engineering and Design partnersComfort using data to make decisions, define success metrics, and evaluate trade-offsExcellent communication and stakeholder management skills, with the ability to influence without authorityExperience with modern product tools (e.g., Jira, Productboard, Amplitude, Looker, or similar)Passion for Bonterra's mission and interest in building technology that supports social impact organizationsExperience in nonprofit technology, fundraising, payments, or engagement platformsMBA or advanced degree (not required)BenefitsBonusesIncentivesEquityA comprehensive benefits programCompany OverviewBonterra is a social good software company. It was founded in 1999, and is headquartered in Austin, Texas, USA, with a workforce of 1001-5000 employees. Its website is https://www.bonterratech.com.