[Remote] Principal Implementation Consultant (Privacy & Data Governance)

Note: The job is a remote job and is open to candidates in USA. OneTrust is a company focused on enabling innovation through responsible data use and AI. They are seeking a Principal Consultant – Solution Lead to lead complex customer implementations, ensuring alignment with customer business outcomes and industry best practices while acting as a trusted advisor throughout the implementation lifecycle.ResponsibilitiesLead solution design and architecture for complex OneTrust implementations, ensuring alignment with customer business outcomes, industry best practices, and platform capabilitiesAct as the solution authority across engagements, guiding functional and technical teams to ensure consistent, high-quality deliveryBuild trusted relationships with strategic customers and act as a senior advisor throughout the implementation lifecycleAnalyse customer business processes and provide strategic recommendations and best practices to optimise the use of the OneTrust platformMonitor and guide customer adoption and platform usage to ensure implementations deliver long-term value and align with customer goalsPartner closely with Delivery Managers and Project Managers to proactively manage solution risks, dependencies, and escalationsAct as the primary solution escalation point for complex implementation challenges, driving resolution and maintaining delivery integrityCollaborate with CX Sales, Professional Services, and Customer Success to support solution scoping, implementation strategy, and successful customer transitionsRepresent the voice of the customer internally, partnering with Product Management and Engineering to influence platform direction based on customer insights, industry trends, and regulatory developmentsServe as a thought leader and mentor, contributing to delivery methodologies, coaching consultants, and supporting the development of emerging solution expertsSkillsBA/BSc in Business, Engineering or related subject8+ years' experience in client-facing Professional Services role in a SaaS environmentProven track record of successful delivery of enterprise IT projects as an individual contributor or team leadProven ability to engage across corporate functions (Professional Services, and Product Management)Experience planning, organizing, directing, and evaluating implementation of SaaS systems; preferably in a Data Privacy Compliance or other enterprise software professional services environmentExcellent verbal and written communication skills, including the ability to chair meetings or host webinarsDirect experience implementing and supporting large enterprise solutionsRelationship management and customer management expertiseWillingness to travel, as job requires (Estimated 10-20%)Well-developed strategic thinking, problem-solving, and decision-making capabilitiesExperience contributing to methodology development, delivery standards, enablement programs, or thought leadership initiativesIndustry-recognized certifications such as: CIPP/E, CIPP/US, CIPM, FIP, AIGP, CISA, CRISC, GRCPOther relevant privacy, security, risk, governance, or compliance certificationsRecognized internally or externally as a subject-matter expert in implementation strategy or a specific regulator or product domainHistory of mentoring consultants and shaping delivery quality without formal people management responsibilityExperience influencing product roadmap, services packaging, or go-to-market strategy through customer and delivery insightsBenefitsDiscretionary bonusesEquityCommissionsComprehensive healthcare coverageFlexible PTOEquity RSUsAnnual performance bonus opportunitiesRetirement account support14+ weeks of paid parental leaveCareer development opportunitiesCompany-paid privacy certification exam feesCompany OverviewOneTrust is the AI-Ready Governance platform helping organizations accelerate innovation while ensuring responsible data use. It was founded in 2016, and is headquartered in Atlanta, Georgia, USA, with a workforce of 1001-5000 employees. Its website is https://www.onetrust.com.Company H1B SponsorshipOneTrust has a track record of offering H1B sponsorships, with 8 in 2023, 104 in 2022, 110 in 2021, 94 in 2020. Please note that this does not guarantee sponsorship for this specific role.