[Remote] Principal Consultant (AI Workforce - Glean)

Note: The job is a remote job and is open to candidates in USA. phData is a dynamic and innovative leader in the modern data stack, committed to helping global enterprises overcome their toughest data challenges. The Principal Consultant will leverage deep experience in AI platforms to assist clients in realizing business-ready value from AI agents through analytics, data visualization, and data science.ResponsibilitiesDesign, build, and deploy AI agents using Microsoft Copilot Studio, aligned to real business processes and rolesTranslate manual or semi-structured business workflows into autonomous agents using low-code/no-code tools within the Microsoft ecosystemImplement agentic behaviors, including planning, tool use, contextual memory, and reflection, to deliver intelligent task executionIntegrate Copilot solutions with enterprise systems such as Power BI, SharePoint, Outlook, and TeamsSupport internal teams in enablement, governance, lifecycle management, and safe experimentation with Copilot agentsDevelop and iterate on prompt templates, AI guardrails, fallback strategies, and continuous feedback loops to improve agent performancePartner with IT, data, and security teams to ensure responsible, governed, and scalable agent deploymentsEmbed alongside client analytics and BI teams in a staff‑augmentation model, pairing on real Glean use cases while modeling best practices in semantic modeling, governance, and agent designLead recurring enablement touchpoints (developer workshops, guided build sessions, office hours) to help client teams independently design, deploy, and iterate on Glean agentsCo‑create reusable enablement assets (playbooks, labs, prompt libraries, “how‑to” guides) that client champions can use to scale training across business unitsSkills3–6 years of experience in enterprise automation, digital transformation, or AI-enabled consultingDirect experience with Microsoft Copilot Studio or similar low-code AI platforms (e.g., Glean, AgentForce, Amazon Q Business, OpenAI Agent Builder)3-5 years of BI experience, including advanced knowledge of ETL, SQL, and data visualization best practicesSolid understanding of semantic layers, identity/access management, and Microsoft 365 security/compliance boundariesExperience facilitating automation/AI discovery and prioritization sessions (process mapping, value sizing, ROI modeling) with business stakeholdersPassion for enabling the business to develop their own business process solutions with technologyFamiliarity with prompt engineering, iterative design cycles, and user testing for AI workflowsStrong collaboration and communication skills across business and technical audiencesPrevious experience leading teams of consultants to ensure performance, utilization and project deliveryExperience operating in early-stage, ambiguous environments, where clients are experimenting with Copilot and agentic workflows across multiple functionsDesign and support change management and enablement programs (playbooks, training, office hours) to help business users adopt Copilot agents and AI workflows at scaleExperience delivering tool enablement at scale (cohorts, train‑the‑trainer, or office‑hours programs) for modern BI or AI platforms such as Alteryx, Sigma, Power BI, or MS CopilotPrior consulting or staff‑augmentation experience balancing 'hands‑on keyboard' delivery with coaching client developers and analysts to own and extend solutions over timeCompany OverviewphData Premier provider of Big Data managed services and architecture, engineering, and data science consulting. It was founded in 2014, and is headquartered in Minneapolis, Minnesota, USA, with a workforce of 501-1000 employees. Its website is https://www.phdata.io/.