[Remote] Principal Account Executive
Note: The job is a remote job and is open to candidates in USA. Bluestaq is seeking a Principal Account Executive to own and grow strategic relationships with key customers worldwide, with a primary focus on high-impact accounts. This role combines deep account ownership and oversight of program delivery and implementation of enterprise software solutions while driving revenue growth and customer satisfaction through long-term strategic engagement.ResponsibilitiesBuild and maintain executive-level relationships with key stakeholdersThis role requires approximately 40% travelboth CONUS and OCONUS, including customer meetings, opportunity shaping sessions, program reviews, key industry events (e.g., defense expos), and on-site delivery support. Flexibility exists for occasional travel to other global locations as business needs arisePartner closely with our subsidiaries on joint opportunity development, local market access, compliance navigation, resource allocation, delivery coordination, and leveraging global capabilities to support international programsOwn the full lifecycle of assigned strategic accounts: from relationship building and opportunity identification/expansion through contract execution, program delivery oversight, and ongoing adoption/sustainmentDevelop and execute comprehensive account plans to maximize revenue potential, including upsell, cross-sell, renewals, and new capability introductions across customer portfoliosThis role requires approximately 50% travel (primarily to Europe for customer engagements), including customer meetings, opportunity shaping sessions, program reviews, key industry events (e.g., defense expos), and on-site delivery support. Flexibility exists for occasional travel to other global locations as business needs ariseShape and influence requirements for expansions or new programs; prepare technical/commercial proposals, demos, proofs-of-concept, and value propositions tailored to customer needsOversee end-to-end program delivery post-agreement: coordinate cross-functional teams (engineering, implementation, support), manage scope, timelines, budgets, risks, and escalations; ensure successful implementation, adoption, and value realization of software solutionsAct as the primary escalation point and single point of accountability for assigned customers; drive satisfaction, resolve issues, and identify growth opportunitiesNavigate customer-specific procurement processes, funding mechanisms, security requirements, and export controls while ensuring full complianceRepresent Bluestaq in industry events, working groups, conferences, and bilateral engagementsTrack account health, forecast revenue, report KPIs, and contribute lessons learned to refine future approachesMentor team members on strategic account management and domain-specific best practicesSkills8+ years of professional experience in enterprise software sales, account management, customer success, or related roles, ideally with exposure to complex B2B/government/enterprise environmentsProven track record owning and growing strategic accounts, including revenue expansion, relationship management, and delivery oversight in software/cloud/SaaS contextsWillingness and ability to travel approximately 50% or more, primarily across Europe for engagements (including customer meetings, opportunity shaping sessions, program reviews, industry events, and on-site delivery support). This includes flexibility for irregular schedules, short-notice trips, and extended presence at customer locations as business needs dictateStrong understanding of enterprise software solutions, implementation best practices, and customer value realizationExcellent communication, negotiation, and stakeholder management skills; ability to engage senior leaders (military/civilian/government/executive)Valid US passport and eligibility for necessary travel authorizations/visas in the EU/Schengen area and other relevant regionsActive or eligible security clearance (or ability to obtain equivalent clearance)US-based residencyBachelor's degree in Business, International Relations, Computer Science, Engineering, or a related field (or equivalent practical experience)Prior experience selling into or managing EU defense, US DoD/Federal, or similar international/government accountsFamiliarity with defense software domains (e.g., C4ISR, cloud, cybersecurity); adaptable to other regulated environmentsTechnical aptitude in cloud-native solutions, SaaS platforms, or program delivery toolsCertifications such as PMP, CSM, or relevant sales/account management credentialsCompany OverviewBluestaq is a technology company It was founded in 2018, and is headquartered in Colorado Springs, Colorado, USA, with a workforce of 51-200 employees. Its website is https://www.bluestaq.com/.