[Remote] Pre-Sales Representative

Note: The job is a remote job and is open to candidates in USA. EverQuote is a leading online marketplace for insurance shopping, and they are seeking a Pre-Sales Representative to engage potential clients in phone conversations. The PSR will qualify clients for the quoting process and connect them with agents to complete their insurance needs. Responsibilities Answering inbound calls or making outbound calls, engaging leads in conversation Using your strong communication skills to build a rapport with potential clients Making quick decisions to qualify the potential client and transfer to a live agent Taking the lead in introducing the potential client with the appropriate agent Working to reach weekly goals and quality transfer rates Pivoting quickly with script, consumer engagement and process changes Skills Must be physically located within the United States Strong communication skills to build rapport with potential clients Ability to make quick decisions to qualify potential clients and transfer to a live agent Ability to introduce and connect potential clients with the appropriate agent Ability to work towards weekly goals and quality transfer rates Ability to pivot quickly with script, consumer engagement, and process changes Possess top-notch communication skills and are viewed as friendly and helpful on the phone Strong people skills and a passion to connect others Ability to speak clearly and articulately without being overly verbose or talkative Demonstrate tenacity and willingness to persevere through calls Ability to learn relevant phone and computer platforms quickly Prior experience with phone sales or call center work Company Overview EverQuote is an independent insurance marketplace and is a free service that helps consumers compare quotes on auto insurance. It was founded in 2010, and is headquartered in Cambridge, Massachusetts, USA, with a workforce of 201-500 employees. Its website is