[Remote] Practice Management Trainer / Consultant

Note: The job is a remote job and is open to candidates in USA. Med Tech Solutions is a company focused on Practice Management consulting and training. The Practice Management Trainer / Consultant plays a crucial role in delivering consulting, system configuration, workflow design, and end-user training across various EHR and Practice Management platforms, ensuring successful implementations and client outcomes.ResponsibilitiesConfigure and support Practice Management workflows within assigned EHR/PM platforms (e.g., Epic, eClinicalWorks, AthenaOne, NextGen)Perform Practice Management system build, validation, and configuration aligned to practice operations and revenue cycle best practicesConduct workflow analysis, design, and documentation for Practice Management processesServe as the PM subject‑matter expert for assigned functional areas or engagementsDeliver PM end‑user training (individual, group, and classroom‑based), onsite or remotelyProvide go‑live and post‑go‑live support to ensure PM workflow readiness and user adoptionDeliver clear, engaging training and presentations tailored to operational and revenue cycle audiencesProvide ongoing Practice Management consulting and optimization support following implementation or go‑liveIdentify opportunities to improve PM workflows, efficiency, and revenue cycle outcomesConduct follow‑up reviews to ensure PM configurations continue to meet operational needsApply lessons learned and best practices across client engagementsIdentify PM setup, workflow, or readiness risks and escalate issues with recommended solutionsDrive resolution of end‑user issues, coordinating with internal teams as appropriateDocument PM workflows, system configurations, and practice‑specific variationsBuild and maintain strong working relationships with client operational and revenue cycle stakeholdersServe as a trusted PM advisor, reinforcing client confidence in system setup and workflow decisionsProvide regular status updates to Program Managers and client stakeholdersSupport peer learning by sharing best practices, lessons learned, and PM workflow knowledge with other consultantsSkillsCurrent EMR certification in one or more supported platforms (e.g., Epic, eClinicalWorks, AthenaOne, NextGen) strongly preferredProficient with general consulting skillsCurrent / Future state mappingCritical problem solvingSoftware ProficiencyWordExcelProject Management SoftwareDocument Management (SharePoint, OneNote)Strong understanding of EMR software and core processes (especially as they relate to the types of projects being performed)General navigationScheduling an appointmentViewing the progress noteViewing the patient hubScanning a documentFaxing a documentFront Office WorkflowsRevenue Cycle WorkflowsHigh school diploma or GED required; Bachelor's Degree or equivalent experience preferred3-5 years of related experience; prior lead or supervisory experience preferredAbility to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization existsAbility to interpret a variety of instructions furnished in written, oral, diagram, or schedule formBachelor's Degree or equivalent experience preferred3-5 years of related experience; prior lead or supervisory experience preferredCompany OverviewMed Tech Solutions (MTS) puts the unique needs of each healthcare organization at the center of our work across the full IT journey. It was founded in 2006, and is headquartered in Salem, Oregon, USA, with a workforce of 201-500 employees. Its website is http://mtshealthcare.com.