[Remote] PR Account Services Rep I

Note: The job is a remote job and is open to candidates in USA. USI Insurance Services is one of the largest insurance brokerage and consulting firms in the world, focusing on personal and professional development for its associates. The PR Account Services Rep I is responsible for servicing, selling, and retaining client accounts, while ensuring high service standards and meeting the objectives set by the company.ResponsibilitiesService client accounts independently utilizing carrier websites and online rating systemsProvide technical expertise in coordinating the service of new and existing clients through sales, account development, and problem solving in accordance with the objectives and procedures based on USI Core Values and StandardsSubmit to eligible and appropriate carriers and follow-up to ensure timely receipt of quotes and policiesRespond to underwriters’ questions in a timely and professional mannerMaintain a high degree of accuracy in agency management and document management systemsRefer clients to carriers for direct reporting of claims. Submit first reports of claims (when necessary) for specialty markets and facilitate prompt response from carrierWork within the USI Personal Risk initiatives included, but not limited to, placing business in and utilizing carrier service centers, direct bill and download where ever possibleSkills2-5 years experience in Personal Lines Property & Casualty Insurance Agency along with a thorough understanding of all Property & Casualty insurance coverages, underwriting and rating conceptsHigh School GraduateMust hold state Property & Casualty insurance license or willing to obtain one within an agreed upon timeframeStrong written, oral and interpersonal communication skillsAbility to work in a fast paced environment with minimal instruction and a high degree of accuracySets priorities and manages work flow to ensure efficient, timely and accurate processing of transactions and other responsibilitiesAbility to work in a team environmentKeep informed regarding industry information, new product information, legislation, coverages and technology to continuously improve knowledge and performanceInteract with others effectively by utilizing good communication skills, cooperating purposefully and providing information and guidance, as needed, to achieve the business goals of the companyCollege degree preferred, but not requiredIdeally (but not required) hold an industry designation such as ARM, CIC, CPCU or expected to further industry knowledge through coursesKnowledge of Sagitta/WorkSmart preferred, but not requiredBenefitsIn addition to competitive pay, incentives, and benefitsEmployee programs that recognize outstanding achievement and help our associates lead healthy, productive livesAward-winning wellness programCollege scholarships for associates' childrenFinancial help in times of needA full-suite of competitive benefits for our growing population and its diverse needsA wide range of health, welfare and financial benefits including medical, wellness, dental and vision, 401(k), flexible spending and health savings accounts, short and long-term disability, life insurance and other unique employer-sponsored and voluntary programsGenerous paid time off policyPaid family leave benefitPaid holiday timeCompany OverviewUSI Insurance Services is an insurance brokerage and consulting firm that delivers diversified insurance and financial services. It was founded in 1994, and is headquartered in Valhalla, New York, USA, with a workforce of 10001+ employees. Its website is https://www.usi.com/.