[Remote] Platform Engineer

Note: The job is a remote job and is open to candidates in USA. Applause is raising the bar for digital quality and employee experience, providing award-winning software testing and UX research solutions. The Platform Engineer will work at the intersection of infrastructure, reliability, and developer experience, focusing on improving system performance, reliability, and scalability while collaborating with engineering teams.ResponsibilitiesBuild and operate scalable, reliable platform infrastructure supporting engineering teamsDevelop automation for deployment, configuration, and service lifecycle managementSupport and improve system reliability through monitoring, alerting, and incident responseParticipate in on-call rotation and troubleshoot production issuesCollaborate with engineering teams to improve service performance and operational readinessManage and optimize cloud infrastructure resourcesMaintain and improve CI/CD and build systemsPerform core infrastructure operations such as backup, restore, and patchingOther duties as assignedSkillsExperience with Kubernetes in production environments, including HelmWorking knowledge of cloud platforms such as AWS or GCPExperience with infrastructure as code tools such as AnsibleProficiency in Bash and familiarity with one programming language such as Go, Python, or JavaExperience with monitoring and observability toolsSolid Linux fundamentals and troubleshooting experienceFamiliarity with CI/CD systems such as Jenkins or GitHub ActionsExperience with databases such as MySQL, PostgreSQL, or TiDBExperience with Redis, RabbitMQ, or ElasticsearchExposure to Kubernetes networking or service mesh technologies such as Linkerd or CalicoFamiliarity with distributed systems concepts such as leader election and lockingExperience working in microservices-based environmentsBenefitsBeyond Applause’s award-winning culture, our employee-centric benefits and competitive compensation strategy are designed to support your physical and mental well-being, promote work-life balance, and fuel your professional growth.We have a flexible work environment with top talent from across the globeCollaborate with an international team of 450+ passionate, talented co-workersExpand your portfolio with exciting, hands-on projects providing exposure to well-known, global brandsLearn and grow through structured onboarding, in-house knowledge sessions and access to thousands of virtual courses available on demandIncorporate AI and other exciting technologies into your work, to help you prioritize and boost productivityExperience a supportive culture that emphasizes teamwork, innovation and transparencyShare your voice! Contribute and integrate creative and innovative ideas across roles and departmentsCompany OverviewApplause is a crowd-sourced digital quality testing enabling companies to deliver digital experiences to their customers. It was founded in 2007, and is headquartered in Framingham, Massachusetts, USA, with a workforce of 201-500 employees. Its website is http://www.applause.com.