[Remote] Pharmacy Business Consultant

Note: The job is a remote job and is open to candidates in USA. Cencora is dedicated to creating healthier futures and is seeking a Pharmacy Business Consultant to support Good Neighbor Pharmacy, a network of independently owned pharmacies in the US. The role involves providing expert advice on pharmacy operations, developing customer relationships, and driving profitability through strategic consultation and program management.ResponsibilitiesServe as an instructor and subject matter expert, providing expert advice, guidance, and feedback on independent pharmacy store operations and business strategiesCollaborate with assigned Business Coaching Coordinator and business coaching leadership to ensure effective customer coverage and communicationEnhance customer retention and engagement by developing productive business relationships, understanding customers’ strategic objectives, and influencing their decision-making processes to drive profitabilityExecute complex processes and engage in client-facing situations by identifying key leverage points within each pharmacy to ensure full commitment from the customerContinuously maintain and update coaching activities within the CRM system to ensure accurate tracking and reportingCompile pharmacy data to prepare, format, and distribute necessary reports, assisting in the creation of an informative portfolioDrive results by aligning opportunities with specific customer needs, diagnosing challenges, and supporting the implementation of targeted solutionsOversee all aspects of programs to effectively communicate information, instructions, and objectivesIdentify potential weaknesses within pharmacy operations by addressing existing issues in basic functional areasWork closely with Business Coaching Coordinator to assess customer needs through various profiles and segment pharmacies accordinglyGuide in-store implementations and collaborate with relevant personnel to ensure successful executionDevelop and maintain a strong understanding of the independent retail pharmacy market, including industry trends, competitive intelligence, and challenges faced by customersProvide leadership with insights on industry intelligence and specific recommendations for managing individual programs, policies, products, and pricing to meet corporate objectivesCreate and implement new concepts, maintaining awareness of competitive activities and escalating relevant information as necessaryPerform other duties as assigned to support the overall objectives of the Business Coaching programRepresent business coaching programs and solutions at meetings and other eventsBe willing to travel up to 75% or more (including overnight trips) within the assigned customer base and geographic territory, as well as attend conferences and national, regional, or local trade conventionsSkillsRequires broad training in fields such as business administration, accountancy, sales, marketing, computer sciences or similar vocations generally obtained through completion of a four year Bachelor's Degree ProgramNormally requires a minimum of seven (7) years industry experience and/or directly related and progressively responsible experienceAdvanced knowledge of the retail pharmacy industry including trends and challenges facing customersAbility to communicate effectively both orally and in writing, and adapt communication style to various audiencesAbility to actively listen and influence others with different points of viewAdvanced knowledge and understanding of value, profit, and budgetingAdvanced knowledge of techniques to improve profitability of a small businessProven successful business tactics; credible image in the industry; good marketing skillsAbility to forecast, set goals, and train othersKnowledge of product and customer service standards for independent retail pharmacy businessAdvanced analytical and probing skills, including proficiency in related computer programs such as Microsoft OfficeStrong presentation skillsStrong interpersonal and relationship-building skillsStrong organizational and prioritization skills; attention to detailBe willing to travel up to 75% or more (including overnight trips) within the assigned customer base and geographic territory, as well as attend conferences and national, regional, or local trade conventionsBenefitsMedical, dental, and vision careBackup dependent careAdoption assistanceInfertility coverageFamily building supportBehavioral health solutionsPaid parental leavePaid caregiver leaveTraining programsProfessional development resourcesOpportunities to participate in mentorship programsEmployee resource groupsVolunteer activitiesCompany OverviewCencora is a global healthcare company that advances the development and delivery of pharmaceuticals and healthcare products. It was founded in 1907, and is headquartered in Conshohocken, Pennsylvania, USA, with a workforce of 10001+ employees. Its website is http://www.cencora.com.