[Remote] People Operations Specialist

Note: The job is a remote job and is open to candidates in USA. Roofr is a customer-focused startup that specializes in CRM solutions for the roofing industry. They are seeking a detail-oriented People Operations Specialist to manage employee lifecycle operations and ensure a seamless employee experience as the company scales. Responsibilities Own and execute employee lifecycle operations, including onboarding, offboarding, job changes, and internal transfers Take full ownership of HR administrative workflows, ensuring accuracy, completeness, and timeliness across all employee data and documentation Independently manage background checks, employment verifications, and compliance requirements with strong attention to detail Support benefits administration, acting as a reliable point of contact for employee questions and changes Prepare and audit data for payroll, proactively identifying and resolving discrepancies Maintain and improve HRIS and People systems, ensuring data integrity and scalable processes Partner cross-functionally with Talent, Finance, IT, and Legal, driving issues to resolution with minimal oversight Own policy acknowledgements, documentation tracking, and audit readiness end-to-end Support people programs, engagement initiatives, and internal communications Identify gaps, document processes, and proactively recommend improvements to help People Ops scale efficiently Skills 1–3+ years of experience in People Operations, HR Administration, or HR Coordination Experience working in a startup or high-growth environment Exceptionally detail-oriented, highly organized, and comfortable managing multiple priorities independently A strong sense of ownership and accountability — you see work through from start to finish Ability to work with autonomy, making sound decisions and escalating thoughtfully when needed A proactive mindset with a natural sense of urgency Strong written and verbal communication skills Comfort handling sensitive and confidential information with discretion Experience working cross-functionally with employees and leaders at all levels Experience supporting international employees or contractors Familiarity with multi-region employment compliance Experience with benefits or payroll administration Interest in growing into a broader People Ops Generalist or Specialist role Benefits 1st week of employment is mandatory PTO! 1 Friday off per month (we call those our laundry days!) Company wide paid shutdown for the week between Christmas and New Years Flexible time off 80% employer paid benefits RRSP/401k match Generous Parental Leave policy We host 2 retreats per year and great team building activities Ample learning and development opportunities to continue growing your career Home office setup stipend Internet and phone allowance Remote first culture Weekly Friday paydays! Company Overview Roofr is a roofing software platform that offers measurement reports, digital proposals, invoicing, and payment services. It was founded in 2015, and is headquartered in San Francisco, California, USA, with a workforce of 51-200 employees. Its website is