[Remote] Payroll Representative SSC

Note: The job is a remote job and is open to candidates in USA. Staples is a business-to-business company focused on creating solutions and services that foster an inclusive culture. The Payroll Representative SSC will play a critical role in ensuring accurate and timely payroll processing while delivering excellent customer service to associates and business partners. Responsibilities • Manage complex payroll activities while partnering closely with cross-functional teams to support associates and the business • Deliver excellent customer service to Staples associates and business partners by applying multi-state payroll knowledge • Handle time and attendance submissions • Process payroll requests for assigned departments • Ensure timely and accurate pay • Assist field managers with payroll questions • Serve as a liaison between business units and Corporate Payroll Skills • High School Diploma or GED • 3+ years of experience in payroll processing and administration • Proficiency in payroll software and Microsoft Office Suite (Excel, Word, Outlook) • Strong working knowledge of federal and state payroll regulations • Proven ability to manage a large and complex caseload with minimal supervision • Demonstrated attention to detail and strong analytical and problem-solving skills • Strong attention to detail and a high level of accuracy • Excellent problem-solving skills with the ability to resolve complex payroll issues • Clear and effective written and verbal communication skills • Ability to work independently and manage time effectively in a fast-paced environment • Strong organizational skills with the ability to prioritize multiple tasks and deadlines • Collaborative mindset with the ability to work effectively across cross-functional teams • High level of integrity and discretion when handling sensitive and confidential information • Experience with ADP, Paychex, or SAP • Advanced Excel skills, including creating and managing complex spreadsheets • Knowledge of international payroll regulations and processes • Previous experience with Oracle HCM or Kronos, with the ability to navigate, troubleshoot, and support system functionality Benefits • Inclusive culture with associate-led Business Resource Groups • Flexible PTO (14 days) and Holiday Schedule (7 observed paid holidays) • Online and Retail Discounts • Company Match 401(k) • Physical and Mental Health Wellness programs • And more! Company Overview • Staples is a provider of workspace products such as furniture, technology, cleaning products, and traditional office supplies. It was founded in 1986, and is headquartered in Framingham, Massachusetts, USA, with a workforce of 10001+ employees. Its website is Company H1B Sponsorship • Staples has a track record of offering H1B sponsorships, with 152 in 2025, 172 in 2024, 147 in 2023, 161 in 2022, 121 in 2021, 178 in 2020. Please note that this does not guarantee sponsorship for this specific role. Apply tot his job