[Remote] Payroll and Benefits Specialist

Remote Full-time
Note: The job is a remote job and is open to candidates in USA. Velir is an established mid-sized agency focused on supporting their people through accurate payroll and benefits management. As a Payroll & Benefits Specialist, you will manage US payroll, coordinate with international partners, and oversee benefits administration while ensuring compliance and process improvement.

Responsibilities
β€’ Run end-to-end US payroll in Rippling with accuracy and consistency
β€’ Audit changes carefully β€” new hires, comp updates, bonuses, terminations
β€’ Coordinate payroll submissions and approvals with UK and Canada EOR partners
β€’ Oversee global contractor payments and documentation
β€’ Maintain multi-state compliance and partner with Finance on reconciliations
β€’ Manage year-end processes (W-2s, 1099s, EOR coordination)
β€’ Serve as the trusted, calm point of contact for payroll questions and issue resolution
β€’ Own eligibility, enrollments, and life event changes in Rippling
β€’ Administer medical, dental, vision, life, disability, and voluntary programs
β€’ Lead Open Enrollment execution end-to-end
β€’ Partner closely with brokers and carriers on reconciliations, renewals, and issue resolution
β€’ Translate complex benefits information into practical, clear guidance for employees when they are hired and on-going
β€’ Support FMLA, state leaves, disability, and other leave programs
β€’ Ensure coordination between leave tracking, payroll adjustments, and benefits continuation
β€’ Respond to employee questions with professionalism, empathy, and strong follow-through
β€’ Troubleshoot issues across payroll systems, carriers, and vendors β€” owning resolution from start to finish
β€’ Maintain organized, audit-ready documentation
β€’ Identify inefficiencies and strengthen payroll and benefits workflows
β€’ Improve controls, reporting, and documentation
β€’ Help fine-tune our recently implemented HRIS (Rippling) β€” improving configuration, data integrity, and usability
β€’ Proactively suggest smarter ways to operate as we scale domestically and internationally

Skills
β€’ 3–5 years of payroll, benefits, or People Operations experience in a small organization
β€’ Strong exposure to multi-state US payroll
β€’ Comfortable interfacing directly with employees and external vendors/brokers
β€’ Highly detail-oriented β€” you catch what others miss
β€’ A self-starter who figures things out without waiting for instructions or answers…you enjoy the search for answers
β€’ Confident and composed when problem-solving with employees
β€’ Bold enough to identify improvements β€” disciplined enough to execute them well
β€’ Experience with Rippling is a plus
β€’ EOR experience a plus
β€’ Experience participating in or refining an HRIS implementation strongly preferred

Company Overview
β€’ Velir is a full-service Digital Agency that designs and develops enterprise web solutions for experience-driven websites. It was founded in 2000, and is headquartered in Somerville, Massachusetts, USA, with a workforce of 201-500 employees. Its website is https://www.velir.com/.

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