[Remote] Patient Service Representative @ Dental Specialty Center Cutler Bay

Note: The job is a remote job and is open to candidates in USA. Dental Specialty Center Cutler Bay is looking for a Patient Service Representative to join their clinical team by providing a high level of patient care and satisfaction. The role involves answering phones, handling patient inquiries, scheduling appointments, and assisting with treatment plans while ensuring a welcoming environment for patients.

Responsibilities
• Customer Service; acknowledge, smile and greet patients upon arrival/dismissal
• Respond to patient questions and or concerns according to DCA Policies
• Answering Telephones
• Scheduling Appointments
• Maintaining Appointment Book
• Confirming Appointments
• Follow up on no shows/cancellation of Appointments
• Register Patients on sign in sheet
• Post charges and payments to patient accounts
• Checking voicemail on a daily basis
• Maintain a clean and friendly waiting area for patients

Skills
• Must have exceptional customer service skills
• Experience working in a dental, medical, or other health-care office, preferred
• Knowledge of insurance plans (HMO/PPO), is a plus
• Experience answering telephone

Benefits
• Flexible scheduling options
• Health, dental, and vision insurance (individual and family coverage)
• Life insurance and disability benefits
• 401(k) plan
• Team-oriented work environment with access to modern dental technology

Company Overview
• Management and licensing services to dental practices in Florida. It was founded in 1991, and is headquartered in Sarasota, Florida, USA, with a workforce of 1001-5000 employees. Its website is http://www.dentalcarealliance.net/.

Company H1B Sponsorship
• Dental Care Alliance has a track record of offering H1B sponsorships, with 1 in 2023. Please note that this does not guarantee sponsorship for this specific role.