Remote Patient Scheduling Agent

Remote Full-time
This position is posted by Jobgether on behalf of a partner company. We are currently looking for a Patient Scheduling Representative - REMOTE. In this role, you will play a vital part in ensuring patients receive timely and accurate scheduling for their medical services. Your responsibilities will include direct data entry of patient information into our electronic medical records, conducting interviews to gather necessary information, and maintaining compliance with healthcare regulations. This is a crucial support role that directly impacts patient satisfaction and the efficiency of our healthcare operations.

Accountabilities
• Navigate web-based systems for patient registration and scheduling.
• Accurately enter patient demographic and insurance information.
• Provide explanations of scheduled procedures and necessary instructions.
• Document patient interactions and appointment details accurately.
• Verify insurance eligibility and benefits for medical services.
• Initiate and document insurance authorizations as required.
• Educate patients on insurance coverage and financial assistance.
• Support revenue cycle functions and assist with patient inquiries.
• Maintain compliance with healthcare regulations and reporting standards.

Requirements
• High School Diploma or GED required.
• Medical Terminology coursework preferred.
• Basic computer skills, including typing 25 - 35 words per minute.
• 1 year of call center or customer service experience preferred.
• Experience in a medical facility preferred.
• Proficiency in Microsoft applications (Excel, Word, PowerPoint).

Benefits
• Flexible remote work environment.
• Opportunities for professional growth and development.
• Comprehensive training and onboarding.
• Supportive team culture focused on patient care.
• Health and wellness benefits.

Why Apply Through Jobgether?

We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team.

We appreciate your interest and wish you the best!

Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

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