[Remote] Patient Account Manager- Remote

Note: The job is a remote job and is open to candidates in USA. Conifer Health Solutions is a company with 30 years of healthcare industry expertise, helping clients improve their financial and clinical performance. They are seeking a Patient Account Manager responsible for managing patient account staff, ensuring compliance with regulations, and optimizing reimbursement processes.ResponsibilitiesEnsures compliance with state and federal laws and regulationsMaintains a thorough understanding of health insurance and government programs, where necessaryFacilitates the identification of issues and solutions by team members related to delays in achieving payment resolutionMonitors collection processes to determine cash flow improvement opportunitiesManages the aging of accounts receivable by trending and analyzing the A/R, and through communication with the payorsWorks with A/R supervisors to identify department training needs for system education, industry updates and changes in collection processes and protocolsWorks with A/R Supervisors and staff to ensure that employee productivity and quality meets standardsManages desk assignments to meet employee productivity and collection efforts across all client facilitiesSupervisory responsibilities include interviewing, hiring, and training employees; planning, assigning and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problemsSkillsAdvanced knowledge of healthcare A/RExcellent working knowledge of Patient Financial Services operations with specific focus on Inpatient and Outpatient Managed Care and Commercial payors (i.e., Medicare regulations and compliance; HIPAA)Proficient in Microsoft Office (Word and Excel)Advanced writing skillsAbility to provide advanced customer serviceAbility to plan and implement process improvementsAbility to train and coach staffAbility to multi-taskStrong leadership and organizational skillsProficient in building a strong team to meet performance goalsVery good written and verbal communication skillsStrong interpersonal skillsStrong technical skills, including PC and MS Office Suite knowledge4 year college degree in Healthcare Administration, Business or related area or equivalent experience. MBA/CPA preferred5 – 10 years experience in Healthcare Administration or Business Office2 – 3 years supervisory experienceHFMA-Patient Accounts or Hospital Accounting Certification encouragedAbility to sit and work at a computer terminal for extended periods of timeBenefitsPosition may be eligible for an Annual Incentive Plan bonus of 10%-25% depending on role level.Management level positions may be eligible for sign-on and relocation bonuses.Medical, dental, vision, disability, life, and business travel insuranceManagement time off (vacation & sick leave) – min of 12 days per year, accrued accrue at a rate of approximately 1.84 hours per 40 hours worked.401k with up to 6% employer match10 paid holidays per yearHealth savings accounts, healthcare & dependent flexible spending accountsEmployee Assistance program, Employee discount programVoluntary benefits include pet insurance, legal insurance, accident and critical illness insurance, long term care, elder & childcare, AD&D, auto & home insurance.For Colorado employees, Conifer offers paid leave in accordance with Colorado’s Healthy Families and Workplaces Act.Company OverviewConifer Health Solutions is a healthcare services company helping organizations strengthen their financial performance It was founded in 2008, and is headquartered in Frisco, Texas, USA, with a workforce of 10001+ employees. Its website is http://coniferhealth.com/.