[Remote] Partner Engagement Analyst

Note: The job is a remote job and is open to candidates in USA. Vontier is a global technology company empowering businesses in the transport sector. The Partner Engagement Analyst supports day-to-day administration and analytical activities for the Passport North America partner program, ensuring smooth operations and accurate partner data management. Responsibilities Support end-to-end partner onboarding activities, including intake coordination, account setup, lab equipment requests, and go-live readiness tracking Maintain accurate partner records and the approved partner list across internal systems and directories Serve as a primary operational point of contact for partner inquiries, triaging requests and routing them to appropriate internal teams Coordinate partner certification programs by scheduling testing and training, tracking milestones, and following up on outstanding requirements Maintain certification documentation and track compliance status Flag delays or non-compliance and escalate issues as appropriate Prepare and issue partner invoices in accordance with program terms Track invoice status and payments, and escalate delinquencies to the Head of Third-Party Programs and Partnerships Reconcile billing records and collaborate with Finance on corrections and reporting as needed Work with the Head of Third-Party Programs and Partnerships and Legal to support updates to Partner Program Agreements and related documentation Ensure partner records and activities align with program policies and contractual requirements Coordinate with Product Marketing on partner participation and sponsorships for partner-related events and initiatives Support marketing and events teams with partner logistics, tracking, and communications Coordinate partner support requests across Support, Product, and Engineering teams Track service-level commitments and follow issues through to resolution Maintain clear escalation paths and support closure of high-priority partner issues Produce regular program reports and summaries for internal stakeholders Maintain and improve data quality used for partner tracking and reporting Identify opportunities to streamline processes, improve documentation, and introduce efficiencies or automation where appropriate Skills Familiarity with Microsoft Office tools, particularly Excel and Outlook; experience with DocuSign and SharePoint or similar document management tools is a plus Strong organizational skills and the ability to manage multiple tasks and deadlines with consistency Clear, professional written and verbal communication skills Comfort working with structured processes, data tracking, and detailed documentation Exposure to contract administration or commercial terms Experience supporting certification programs, training coordination, or compliance activities Basic understanding of billing or accounting concepts Experience in a technology, transportation, or services-oriented environment Benefits Medical Dental Vision Disability and life insurance Paid parental leave A generous 401(k) plan with matching company contributions Paid time off each year Company Overview Vontier is a global company focused on transportation and mobility. It was founded in 2020, and is headquartered in Raleigh, North Carolina, USA, with a workforce of 5001-10000 employees. Its website is