[Remote] Paralegal – Operations Supervisor (Legal Tech / eFiling)

Note: The job is a remote job and is open to candidates in USA. eFiling.us is a legal-tech e-filing service that supports litigation firms with high-volume court submissions through automation and AI. The Paralegal – Operations Supervisor will oversee e-filing operations, ensuring accuracy and compliance while coordinating a tech-enabled filing workflow.ResponsibilitiesOversee day-to-day e-filing operations across multiple jurisdictions and court systemsReview pleadings and filings for procedural compliance before submissionCoordinate and supervise a tech-enabled filing workflow (AI-assisted document parsing + automated filing tools)Handle exception cases where automation requires human validation or correctionMaintain accuracy standards across high-volume filing queuesWork closely with engineering/product teams to improve filing logic, templates, and automation rulesMonitor filing outcomes, rejections, and corrections; implement process improvementsEnsure adherence to court-specific rules, deadlines, and formatting requirementsTrain and guide junior operations staff (if applicable)SkillsParalegal certification or equivalent legal operations experienceStrong familiarity with litigation filings and court e-filing systems (state and/or federal)Experience handling high-volume document workflowsHigh attention to detail and comfort working with procedural rulesAbility to operate in structured software environments (case management systems, portals, document tools)Comfortable working with technology-driven workflows (automation tools, structured review queues)Experience in multi-jurisdiction filing environmentsExposure to legal automation, document AI, or workflow toolingBackground in law firm operations or litigation support teamsAbility to help define and improve operational SOPsCompany OvervieweFiling.us is an AI-enabled tool designed to simplify the process of e-Filing court documents. It was founded in undefined, and is headquartered in New York, New York, US, with a workforce of 2 - 10. Its website is https://www.efiling.us.