Remote Paralegal Manager (Pro Se & Filing Coordinators)

Anticipated start date: 05/04/2026 Annual Salary: $70,000 (firm) PositionSummary The Pro Se and Filing Coordinator Manager is responsible for overseeing the daily operations, productivity, accuracy, and compliance of the Pro Se and Filing Department. This role ensures all answer and filing workflows are executed efficiently, deadlines are met, quality standards are upheld, and team members are developed and supported. The Pro Se and Filing Coordinator Manager directly supervises Pro Se and Filing Supervisors and indirectly oversees Paralegals and Filing Coordinators. They enforce policies, monitor performance metrics, manage escalations, and collaborate cross-functionally to optimize processes and improve operational outcomes. This leader models BLP’s Core Values and drives a culture of accountability, accuracy, and continuous improvement. EssentialResponsibilitiesandObjectives • Oversee day-to-day operations of the Pro Se and Filing Department • Ensure timely and accurate submission of filings in accordance with court and partner requirements • Monitor productivity, quality metrics, and workflow performance • Review escalated issues and implement corrective action plans • Meet regularly with Supervisors to review performance and operational priorities • Ensure adherence to company policies, procedures, and compliance standards • Identify skill gaps and coordinate training or coaching plans • Communicate process updates, procedural changes, and best practices • Oversee employee performance reviews, coaching plans, and disciplinary actions when necessary • Coordinate with HR and leadership regarding employee relations matters • Partner with other departments to streamline workflow and reduce bottlenecks • Assist with recruiting, hiring, onboarding, and training Filing staff • Monitor attendance, scheduling, and staffing coverage needs • Analyze trends and recommend operational or system improvements • Participate in departmental and company-wide projects • Maintain strong relationships with internal stakeholders and external partners • Perform other duties as assigned RequiredKnowledge,Skills,andAbilities To perform this job successfully, an individual must be able to perform each duty satisfactorily. The requirementslistedbelowarerepresentativeoftheknowledge,skill,and/orabilityrequired.Reasonable accommodationsmaybemadetoenableindividualswithdisabilitiestoperformessentialfunctions. Job Requirements · LanguageAbility: o Abilitytocommunicatebothverballyandinwrittenformatatahighlevel o Effectivelypresentinformationinone-on-oneandgroupsituationstocustomers,clients, Partner Companies, and other employees of the organization. · MathAbility o Abilitytoadd,subtract,multiply,anddivideinallunitsofmeasure,usingwhole numbers, common fractions, and decimals. o Abilitytocomputerate,ratio,andpercentandtodrawandinterpretbargraphs. · ReasoningAbility o Abilitytoapplycommonsenseunderstandingtocarryoutinstructionsfurnishedin written, oral, or diagram form. o Abilitytodealwithproblemsinvolvingseveralconcretevariablesinstandardized situations. · ComputerSkills o ProficiencyinMicrosoftWord, Excel, MicrosoftWindows,andOutlook o Experience working in case management systems or workflow platforms (Dynamics, Monday, etc.) o Ability to learn new systems quickly Education and Experience · REQUIRED: o Paralegalcertification or similar legal services degree o Experience managing a legal team o Experience in high-volume processing or compliance-driven environments o Minimumof 5Yearsofexperiencein a high-volume legal environment o Minimum of 2 Years of experience in a leadership role · PREFERRED: o Bachelor’s degree in Legal Studies, Business, Communication, Operations, Leadership or other similar field o Leadership experience in supervising other leaders o LeadershipexperienceinaLawFirmorLegalServiceProvider SupervisoryResponsibilitiesDirectly supervises Supervisors while maintaining oversight of Coordinators. Responsible for coaching, performance management, disciplinary actions, and professional development planning. PhysicalDemands The physical demands described here are representative of those that must be met by an employee to successfullyperformtheessentialfunctionsofthisjob.Reasonableaccommodationsmay bemadeto enable individuals with disabilities to perform essential functions. · Abletositatandworkonacomputerforperiodsoftime · Abletoliftupto10poundsandreach/bendtoretrieveitemsincabinetsand shelves · Requiredtobeattheworklocationtoperformjobfunctions · Abilitytospeak,hearandseefortheassignedworkday · Repetitivekeystroke/dataentryfortheassignedworkday Work Environment The workenvironment characteristicsdescribedhere are representativeofthose an employee encounters whileperformingtheessentialfunctionsofthisjob.Reasonableaccommodationsmaybemadetoenable individuals with disabilities to perform essential functions. Worktimeisconductedinanofficeenvironmentorathomewhilenecessaryforpublichealthandsafety. While in the office environment wor