[Remote] Panel Growth & Community Manager (Contract)

Note: The job is a remote job and is open to candidates in USA. dQ&A, The Diabetes Research Company, is dedicated to improving the lives of people with diabetes by incorporating their voices into healthcare decisions. They are seeking a Panel Growth & Community Manager to enhance and expand their diabetes research communities through effective recruitment and engagement strategies, while building sustainable systems for long-term growth.ResponsibilitiesDevelop and execute recruitment and retention initiatives across North America and EuropeBuild recruitment strategies for both existing and future marketsIdentify and develop new sources of participants, including patient organizations, healthcare providers, advocacy groups, community leaders, ambassadors, and referral programsManage recruitment goals across multiple diabetes populations and countriesEnsure that community members have a positive experience when participating in the community and in individual research projectsContinuously evaluate performance and adjust tactics based on resultsBuild and manage networks of partners who can help dQ&A reach people living with diabetes in different regions and countriesCreate scalable processes that improve recruitment efficiency and participant engagementTrack recruitment performance by country, channel, source, and participant segmentDevelop clear reporting that links actions to outcomesTest new approaches and continuously improve based on evidenceBalance growth objectives with quality, cost efficiency, and participant trustEnsure that new members have a positive introduction to dQ&A and quickly begin participating in researchIdentify opportunities to improve engagement, retention, and long-term participationWork closely with internal teams to ensure community members have a respectful and rewarding experienceServe as an advocate for the needs and perspectives of panel membersSkillsHelp Build One of the World's Leading Diabetes Research CommunitiesDrive Community GrowthDevelop and execute recruitment and retention initiatives across North America and EuropeBuild recruitment strategies for both existing and future marketsIdentify and develop new sources of participants, including patient organizations, healthcare providers, advocacy groups, community leaders, ambassadors, and referral programsManage recruitment goals across multiple diabetes populations and countriesEnsure that community members have a positive experience when participating in the community and in individual research projectsContinuously evaluate performance and adjust tactics based on resultsBuild and Scale International Recruitment NetworksCreate repeatable approaches that allow dQ&A to expand beyond its current markets without relying solely on traditional recruitment methodsBuild Sustainable Recruitment SystemsCreate scalable processes that improve recruitment efficiency and participant engagementTrack recruitment performance by country, channel, source, and participant segmentDevelop clear reporting that links actions to outcomesTest new approaches and continuously improve based on evidenceBalance growth objectives with quality, cost efficiency, and participant trustSteward the Community ExperienceEnsure that new members have a positive introduction to dQ&A and quickly begin participating in researchIdentify opportunities to improve engagement, retention, and long-term participationWork closely with internal teams to ensure community members have a respectful and rewarding experienceServe as an advocate for the needs and perspectives of panel membersDemonstrated measurable progress against recruitment and engagement goalsImproved the quality, diversity, and representativeness of incoming panel membersEstablished clear visibility into recruitment performance by country and channelBuilt or expanded several productive ambassador, advocacy, or partner relationshipsSuccessfully operationalized at least two or three international recruitment partnerships capable of generating sustainable participant growthDeveloped systems and reporting that support future geographic expansionThe strongest candidates will bring a combination of growth, operational, partnership, and community-building experienceHighly self-motivated and comfortable owning outcomesAble to manage multiple overlapping projects and relationships simultaneouslyAnalytical and comfortable making decisions from imperfect informationResourceful, pragmatic, and action-orientedResilient when things don't work the first timeComfortable building relationships across cultures and geographiesEmpathetic and able to connect authentically with people living with diabetesManaging external partners, affiliates, and vendorsLaunching or supporting growth initiatives in new marketsBuilding repeatable partner-based recruitment programsFamiliarity with healthcare, patient communities, clinical research, or chronic disease populationsWorking across multiple countries, regions, or culturesPersonal or professional connections to the diabetes community are a plusDirect diabetes experience is not required. Curiosity, empathy, and a willingness to learn areBenefitsOpportunity to convert to a permanent position in 2027 based on performance and organizational fitRemote. Eastern time zone working hours strongly preferredGrowth and Career OpportunitiesGrowth in scope will be driven by demonstrated impact, leadership, and the ability to build systems that scale.Company OverviewdQ&A is a social enterprise that’s committed to making life better for people with diabetes. It was founded in 2009, and is headquartered in San Francisco, California, USA, with a workforce of 11-50 employees. Its website is https://d-qa.com/.