[Remote] Paid Media Support Manager (Digital Marketing Agency Experience)

Remote Full-time
Note: The job is a remote job and is open to candidates in USA. Outsourcey is a digital marketing agency focused on revolutionizing global talent expansion. They are seeking a Paid Media Support Manager to lead and manage their Philippines-based Paid Media Coordinators, ensuring high-quality execution and workflow efficiency.

Responsibilities
• Lead and manage Digible’s Philippines-based Paid Media Coordinators
• Ensure high-quality execution, workflow efficiency, and adherence to systems and standards
• Partner with the Director of Support and Director of Business Operations to drive process adoption, tooling alignment, and team development
• Support Level 2 and Level 3 Paid Media teams by enabling scalable, efficient execution (no direct ownership of strategy)
• Directly manage, coach, and develop Paid Media Coordinators
• Conduct regular one-on-ones, performance reviews, and development planning
• Oversee onboarding and ramp-up of new team members
• Hold team members accountable while fostering a positive, engaged culture
• Serve as first escalation point for execution questions and blockers
• Oversee daily execution work including:
• Campaign builds and updates, QA checks, Tracking and tagging implementation, Geofencing setup, Bulk account changes, and Creative and concession updates
• Maintain strict quality, accuracy, and on-time delivery standards
• Monitor execution trends, error rates, and rework
• Proactively resolve recurring issues through process improvements and training
• Act as operational liaison between DPH Support, Agency Managers, Department Heads, and Business Operations
• Translate leadership priorities into clear execution plans
• Provide visibility into workflow status, risks, capacity, and team health
• Ensure strong communication and alignment across time zones

Skills
• Five plus years of experience in digital marketing including paid and organic media
• Comfort giving clear feedback and holding team members accountable
• Strong understanding of paid media platforms including Google Ads, Meta Ads, Google Tag Manager, and Google Analytics
• High attention to detail with a strong appreciation for quality assurance and process adherence
• Excellent communication skills with the ability to collaborate across time zones
• Prior experience leading or mentoring execution-focused teams with people management is strongly preferred
• Agency experience is strongly preferred
• Multifamily experience is a plus

Benefits
• Competitive salary
• Opportunity to shape the HR function of a rapidly growing BPO.
• Work closely with a team of industry leaders who have successfully scaled BPOs in the past.
• Career growth and development opportunities.

Company Overview
• Get ‘ready to start’, super-quality talent in 2 weeks It was founded in 2024, and is headquartered in , with a workforce of 201-500 employees. Its website is https://outsourcey.com/.

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