[Remote] Outbound Telemarketer

Note: The job is a remote job and is open to candidates in USA. HearingLife is part of the Demant Group, a leading hearing healthcare group dedicated to helping individuals with hearing loss. The Outbound Telemarketing Agent will be responsible for making outbound calls to prospective and existing patients to schedule appointments and provide information about services offered by HearingLife Clinics.ResponsibilitiesInteract professionally and politely on the telephone with current and/or prospective patients and hearing clinic staffMaintain accurate records of calls and outcomes in the computer systemsMake outbound calls to hearing clinics and prospective or current patients for appointment follow-upMeet minimum number of outbound calls and appointments per hour and/or minutes on phone calls per shiftSchedule appointments accurately based on customer protocols or conferences calls to independent hearing clinicsBook and track appointments in multiple systemsAnswer customer questionsCommunicate and explain the value and benefits of using the serviceMaintain patient privacy in compliance with HIPAA federal guidelines and practice policiesSkillsHigh School Diploma or GED requiredMust reside in the continental United States to be consideredPrevious sales or telemarketing experience preferredFamiliarity with Microsoft Office i.e., Teams and Outlook preferredBenefitsCompetitive salary and bonus structure.Comprehensive health benefits (medical, dental, vision).Retirement savings plan with company matching.Professional development and ongoing training.Employee discounts on hearing aids and related services.Company OverviewHearingLife is a national hearing care company and part of the Demant Group, a global leader in hearing healthcare built on a heritage of care, health and innovation since 1904. It was founded in 1904, and is headquartered in Somerset, New Jersey, USA, with a workforce of 1001-5000 employees. Its website is http://hearinglife.com.Company H1B SponsorshipHearingLife has a track record of offering H1B sponsorships, with 2 in 2025, 2 in 2024, 1 in 2021. Please note that this does not guarantee sponsorship for this specific role.



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