[Remote] Order to Cash Business Process Sr. Analyst-Orthopaedics

Note: The job is a remote job and is open to candidates in USA. Johnson & Johnson is a leader in healthcare innovation, committed to improving health for humanity. They are seeking an Order to Cash Business Process Sr. Analyst for their Orthopaedics division, responsible for designing and deploying business processes, conducting root cause analysis, and collaborating with various teams to enhance the Order to Cash system.ResponsibilitiesLead moderate-size projects applying business knowledge, system expertise, strong decision-making skills, and project management skillsServe as a subject matter expert with multifunctional team members for Surgery, EP, & Neuro OTC processes by answering inquiries, resolving issues, and providing status updates to impacted business partners and IT teamsMaintain a balance between business needs and strategies within IT standards to guide well-informed decisionsBe accountable for change management, communications, and partner alignment in support of process improvements, break/fix solutions, and approved system improvementsCollaborate with commercial, supply chain, compliance, and IT organizations to develop end-to-end strategic solutions and complete root cause analysisDesign and maintain business process flows handled within the OTC platformAttend project status reviews and system change reviews for requirements gathering and scope definitionLead and coordinate support of business simulation and user acceptance testingSkillsMinimum of a Bachelor's degree or University degree is required; focused degree in Supply Chain, IT, or business focus preferredMinimum of 4 years of relevant professional experienceAbility to communicate effectively with employees at all levelsValidated experience in testing methodologyProcess-oriented mindsetSupply chain experienceProficiency in SAP is required, with knowledge of the SAP Sales & Distribution moduleKnowledge of CSV, SOX, and GxP compliance requirementsStrong analytical skills with technical competenceStrong written and verbal communication skillsAbility to successfully balance multiple priorities, stay organized, and work efficiently to meet commitmentsProject leadership experienceUnderstanding of supply chain interdependencies end to endDemonstrated use of continuous improvement tools and methodologies such as Process Excellence, LEAN, and project management to evaluate, challenge, and optimize business processesChange management skillsValidated experience working remotely with business partners in a highly collaborative environmentDetailed understanding of Surgery business processes and data within and across areasExperience using Supply Chain technology platforms such as JIRA, Solman, or IRISBenefitsThis position is eligible to participate in the Company’s long-term incentive program.Vacation –120 hours per calendar yearSick time - 40 hours per calendar year; for employees who reside in the State of Colorado –48 hours per calendar year; for employees who reside in the State of Washington –56 hours per calendar yearHoliday pay, including Floating Holidays –13 days per calendar yearWork, Personal and Family Time - up to 40 hours per calendar yearParental Leave – 480 hours within one year of the birth/adoption/foster care of a childBereavement Leave – 240 hours for an immediate family member: 40 hours for an extended family member per calendar yearCaregiver Leave – 80 hours in a 52-week rolling period10 daysVolunteer Leave – 32 hours per calendar yearMilitary Spouse Time-Off – 80 hours per calendar yearCo-Ops/Interns are eligible to participate in Company sponsored employee medical benefits in accordance with the terms of the plan.Co-Ops and Interns are eligible for the following sick time benefits: up to 40 hours per calendar year; for employees who reside in the State of Washington, up to 56 hours per calendar year.Co-Ops and Interns are eligible to participate in the Company’s consolidated retirement plan (pension).Company OverviewAt Johnson & Johnson, we believe health is everything. It was founded in 1886, and is headquartered in New Brunswick, NJ, US, with a workforce of 10001+ employees. Its website is http://www.jnj.com.Company H1B SponsorshipJohnson & Johnson has a track record of offering H1B sponsorships, with 7 in 2026, 48 in 2025, 56 in 2024, 58 in 2023, 59 in 2022, 44 in 2021, 27 in 2020. Please note that this does not guarantee sponsorship for this specific role.