[Remote] Operations Support Specialist with Marketing Coordination Responsibilities

Note: The job is a remote job and is open to candidates in USA. Surgical Affiliates Management Group, Inc. (SAMGI) is a national leader in surgical practice management, partnering with hospitals and health systems to deliver high-quality acute care surgery programs. They are seeking an Operations Support Specialist who will provide executive and administrative support while also managing marketing materials and digital presence. The role requires versatility and creativity in both operational and marketing tasks.ResponsibilitiesMonitor and maintain project tracking tools, update status reports, and follow up with team members to obtain required information and updatesCoordinate the ordering, distribution, and inventory management of clinician lab coats, prescription pads, business cards, and related supplies; initiate reorders as neededServe as the first point of contact for the IT Help & Support Desk by receiving, documenting, and tracking support requests; provide basic troubleshooting and escalate issues to appropriate resources when necessaryPerform administrative and operational support activities, including data entry, record maintenance, user account updates, system support tasks, and other assigned dutiesMaintain the confidentiality of sensitive business, employee, patient, and company information and handle all information with discretion and professionalismCreate and update marketing materials, including brochures, flyers, social media graphics, presentations, digital content, and other branded collateral in accordance with established brand standardsMaintain and update company websites, microsites, and social media platforms by posting content, making revisions, and ensuring information is current and consistent with company brandingAssist with the administration of the company SWAG Store, including product setup, vendor communications, inventory tracking, order processing, and fulfillment activitiesSupport the execution of marketing campaigns across digital, print, email, and social media channels by preparing materials, coordinating timelines, and tracking deliverablesCompile and maintain marketing analytics and engagement data; prepare reports and summaries for management reviewCoordinate with Operations, Business Development, Recruitment, and Clinical Leadership teams to gather information and produce marketing materials that support departmental initiativesAssist with the planning and coordination of conferences, recruitment events, meetings, and program launches, including logistics, materials preparation, and event supportSkillsBachelor's degree in a relevant field (Business, Communications, Marketing, Healthcare Administration) or equivalent combination of education and experience2–4 years in operations support, administrative coordination, marketing, or a related roleProficiency with Canva and/or Adobe Creative Suite (Photoshop, Illustrator, InDesign, Premiere Pro)Strong command of Microsoft Office Suite (Word, Excel, PowerPoint, Outlook), DocuSign, and SharePointExcellent writing, editing, and communication skills across professional audiencesProven ability to manage multiple priorities and deadlines independently in a remote environmentExperience in healthcare, professional services, or a multi-site organizationFamiliarity with web content management systems (WordPress, Squarespace) and SEO basicsBackground in social media strategy and analytics toolsBenefitsWork remotely with a nationally recognized healthcare management organizationCompany OverviewSurgical Affiliates is the leading surgical hospitalist company focused on improving surgical quality and performance in: * Trauma Surgery * Acute Care Surgery * Orthopedic Surgery * Neurosurgery * Urology * We are the only surgical hospitalist organization with published, peer reviewed results documenting improvements in patient care, cost per case, CMI, length of stay and readmission rates. It was founded in 1996, and is headquartered in Sacramento, California, USA, with a workforce of 51-200 employees. Its website is https://www.samgi.com/.