[Remote] Operations Support Specialist - Strategic Support

Note: The job is a remote job and is open to candidates in USA. BECU is a financial institution focused on serving its members and communities, and they are seeking an Operations Support Specialist to support senior leaders. This role involves managing complex schedules, coordinating priorities, and ensuring the smooth operation of the business, while also offering opportunities for growth in business coordination and logistics.ResponsibilitiesExecutive & Calendar Management: You’ll manage complex, high-volume calendars for senior leaders—balancing competing priorities, resolving conflicts, and ensuring time is used effectively in a fast-paced, high-demand environmentBusiness Coordination & Execution: You’ll support key business initiatives and projects by coordinating deliverables, tracking actions, and ensuring alignment across stakeholdersStakeholder Partnership: You’ll serve as a key point of contact, building strong relationships across internal teams and external partners while communicating proactively and resolving issues as they ariseMeeting & Event Orchestration: You’ll plan and execute meetings and events—from logistics and travel coordination to agendas, materials, and follow-ups—ensuring every detail is handled seamlesslyInformation & Reporting Support: You’ll capture, summarize, and distribute meeting notes, and help prepare materials and insights that support leadership decision-makingOperational Tools & Process Support: You’ll maintain key resources like SharePoint sites, org charts, phone lists, and floor plans, ensuring information is current and accessibleVendor & Technology Monitoring: You’ll track the performance of vendor-supported tools, gather feedback, and contribute to recommendations that improve processes and outcomesBusiness Continuity Coordination: You’ll act as a liaison for business continuity efforts, helping ensure readiness and alignment within the divisionAdministrative & Financial Support: You’ll manage office supplies, track expenses, and reconcile cost activities to keep operations running smoothlyGrowth & Expanded Responsibilities: As you build expertise, you’ll have opportunities to take on additional responsibilities in logistics, coordination, and broader business operationsSkillsBachelor's degree or equivalent related experience requiredMinimum two years of experience in related business operations support role in a medium to large organization requiredExperience and competency using the Microsoft Office suite required, including Word, Excel, PowerPoint, Access, and VisioWritten and verbal communication skills, with a focus on clarity, accuracy, and professionalismStrong ability to anticipate needs, solve problems proactively, and operate with minimal directionSelf-starter mindset with a track record of being a fast learner who can quickly pick up new tools, systems, or business processesAbility to manage ambiguity and thrive in a team undergoing change, transformation, or growthStrong administrative and organizational skillsBenefits401(k) Company Match (up to 3%)4% annual contribution to your 401(k) by BECUMedical, Dental and Vision (family contributions as well)PTO Program + Exchange ProgramTuition Reimbursement ProgramBECU Cares volunteer time off + donation matchCompany OverviewAs a member-owned, not-for-profit financial cooperative, BECU is guided by the credit union philosophy of “people helping people.” In fact, putting people over profit guides our everyday business decisions. It was founded in 1935, and is headquartered in Tukwila, Washington, USA, with a workforce of 1001-5000 employees. Its website is https://www.becu.org/landing/fintech-incubator.