[Remote] Operations Support Representative

Note: The job is a remote job and is open to candidates in USA. Internet Brands is a fully integrated online media and software services company. They are seeking an Operations Support Representative to manage client relationships, assist in onboarding new clients, and address client needs through effective communication.ResponsibilitiesOverall support and management of client relationshipsAssist in onboarding new clients, both collecting the relevant information and executing the tasks necessary to build their accounts and set up their chat serviceWork directly with the client to both preemptively and reactively address their needsBe directly responsible for client outreachBe comfortable and professional while speaking on the phone and writing emailsSkillsBasic proficiency with common office software required. (email, spreadsheets, documents)1 - 2 years prior experience in a sales or customer support environmentBeginner-level knowledge of HTML/CSS/Javascript preferred (formal training not required)BenefitsHands-on, continuous training.PTO + 9 paid holidaysCompetitive benefits: medical, vision, dental, and life.401(k) MatchFun, flexible working environment - on-premise gym and yoga studio!Office building overlooks Lake Austin and Pennybacker Bridge.Health insurance options such as medical, dental, and vision coverageFlexible spending accounts (FSA) for medical and dependent careShort-term and long-term disability insuranceLife and AD&D insurance401(k) retirement savings plan with a company matchPaid time off (PTO)Paid holidaysCommuter benefitsAccess to our Employee Assistance Program (EAP) and well-being coaching servicesVoluntary benefits such as home, auto and pet insuranceDiscounted legal and financial servicesCompany OverviewInternet Brands is an internet media company that operates online media, community, and e-commerce sites in vertical markets. It was founded in 1998, and is headquartered in El Segundo, California, USA, with a workforce of 5001-10000 employees. Its website is http://www.internetbrands.com.Company H1B SponsorshipInternet Brands has a track record of offering H1B sponsorships, with 5 in 2026, 20 in 2025, 45 in 2024, 4 in 2023, 3 in 2022, 47 in 2021, 17 in 2020. Please note that this does not guarantee sponsorship for this specific role.