[Remote] Operations Supervisor - Building Consulting

Note: The job is a remote job and is open to candidates in USA. Keystone Experts & Engineers is a leading provider of forensic engineering and investigative services for various structures and products. The Operations Supervisor will manage a high volume of active projects, ensuring effective communication and timely deliverables while coordinating with clients and a nationwide team of experts.ResponsibilitiesInitiate contact with clients to confirm project scope, expectations, and the timeline required for expert investigationProvide timely project updates and respond to client requests by phone and emailCoordinate with a nationwide team of experts across multiple active assignments to meet expectations for deadlines, status updates, quality, and billingSet project priorities and timelines, approve changes and adjustments, and advise MBC on project status and outcomesLead project meetings and facilitate collaboration among team membersFormat formal documents and correspondence to ensure fonts, styles, pagination, and numbering align with Keystone’s quality-control standardsPrepare budgets and invoice templates, compile finalized invoices, reports and transmit completed packages to clientsUse Google Workspace, Microsoft Office, XactAnalysis and QuickBase to manage data and track project activityCoordinate with restoration and general contractors to support assessments, cost control, and invoice reviewSkills7–10+ years of administrative experience, preferably in the restoration, insurance, cost consulting, or construction sectorsProficiency in Google Workspace and/or Microsoft Office Suite and specialized platforms such as QuickBase and XactAnalysisStrong organizational and time-management skills suited to a fast-paced environmentExcellent communication skills for working effectively with internal teams, clients, and contractorsExceptional attention to detail in data entry, invoice review, and documentationInsurance industry background or related experience preferredCompany OverviewKeystone Experts + Engineers is a civil engineering firm offering flood assessments, structural and hail assessments services. It was founded in 2015, and is headquartered in Castle Rock, Colorado, USA, with a workforce of 11-50 employees. Its website is https://keystoneexperts.com/home/.