[Remote] Operations Manager - USA

Note: The job is a remote job and is open to candidates in USA. ScaleOps is redefining autonomous cloud and AI infrastructure, aiming to free engineering teams from manual resource management. They are seeking a high-energy Operations Manager to own and scale their US operations, focusing on HR operations, vendor management, and process-building to enhance team performance.ResponsibilitiesHR operations end-to-end: onboarding, offboarding, benefits administration, and employee experiencePayroll coordination and compliance documentation for US employeesVendor and partner management - owning relationships and keeping things running without frictionInternal events and culture moments that make the US team feel connected to a global companyProcess-building as we scale: identifying gaps, proposing solutions, and actually implementing themActing as the go-to contact for US employees across HR, finance, and operational questionsSkills4+ years of experience in operations, people ops, or administrative roles — startup experience strongly preferredA self-starter who doesn't wait to be told what to do and finds satisfaction in making things workHighly organized with strong attention to detail, without losing sight of the bigger pictureWarm, positive communicator - people genuinely enjoy working with youComfortable juggling multiple workstreams across HR, finance, and general opsExcellent written and verbal English; you can draft a policy and a Slack message with equal careAble to work independently in a remote environment and collaborate across time zonesExecutive support during US visits - coordinating logistics, accommodations, meals, and scheduling for leadership visiting from HQ; this means being on-site and available during those visitsCompany OverviewScaleOps automates Kubernetes resource optimization, helping organizations reduce cloud costs and enhance operational efficiency. It was founded in 2022, and is headquartered in New York, New York, USA, with a workforce of 51-200 employees. Its website is https://scaleops.com.