[Remote] Operations Coordinator, Eaton Hall

Remote Full-time
Note: The job is a remote job and is open to candidates in USA. Clarion Events North America is one of the fastest-growing event companies in the United States, specializing in managing and producing trade and consumer events. They are seeking a highly organized Operations Coordinator to handle logistics and data management for hosted buyer events, ensuring seamless execution and excellent customer service for attendees.

Responsibilities
• Coordinate all logistical aspects of hosted buyer events, including venue coordination, signage, and onsite scheduling
• Manage shipping, receiving, and inventory of event materials
• Work closely with vendors to ensure all event requirements are met on time and within budget
• Assist in the development of schedule and run-of-show documents
• Maintain and update attendee databases with high accuracy
• Manage the "hosted buyer" matching process, ensuring data integrity across our scheduling platforms
• Generate post-event reports and analytics to measure event success and areas for improvement
• Oversee registration systems and update with each show for participants
• Act as a primary liaison for event participants (both buyers and vendors) before, during, and after the event
• Provide exceptional "white-glove" service, answering inquiries regarding travel, scheduling, and event participation
• Manage onsite registration desks and serve as a point of escalation for attendee needs

Skills
• 2+ years in event operations, project management, or a high-level administrative role
• Proficiency in Microsoft Office Suite, adobe, and experience with CRM or event management software preferred
• Exceptional written and verbal communication skills; comfortable speaking with executive-level clientele
• Ability to think on your feet and solve logistical challenges in real-time
• Willingness to travel to event locations as required to manage onsite operations

Benefits
• 15 days of PTO + 21 paid holidays - including the week of July 4th and our year-end holiday break, paid volunteer time and more!
• Medical, dental, and vision plans
• HSA with employer contributions
• FSA
• Voluntary life insurance
• Company-paid basic life insurance
• 100% employer paid short- and long-term disability
• 401(k) with employer match

Company Overview
• Based in Shelton, CT, Clarion Events North America is one of the fastest growing and more diverse event organizers in the United States. It was founded in 1995, and is headquartered in Kennesaw, Georgia, USA, with a workforce of 201-500 employees. Its website is http://www.urban-expo.com.

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