Remote Operations Coordinator

Remote Full-time
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Job Title: Remote Operations Coordinator (100% Work From Home)

Location: Remote from Latin America

Position Type: Full-time

Salary: $1,000 - 1,750 USD/month depending on experience

Schedule: Monday to Friday, 8:00am to 5:00pm Central Time.

Job Overview:

Our client has a Restoration business focused on mitigation and reconstruction in Dallas, Austin and San Antonio, Texas.

Their Capabilities include:
• Water & Fire Damage, Storm
• Pack out / Pack in, Contents
• Plumbing / HVAC / Environmental
• Mold/Asbestos/Environmental
• Reconstruction - 10 subcontractors + 3 new ones in pipeline for test projects in the Austin Metro
• General and Specialized cleaning
• Claims management

Are you a highly organized professional with a knack for multitasking and excellent communication skills? Join our client's growing flood and fire restoration company as an Operations Coordinator! We are seeking a proactive leader to oversee daily office operations and serve as a key liaison between their team, clients, insurance adjusters, and subcontractors.

Responsibilities:
• Management of the Administrative Staff is the primary responsibility
• Insurance Coordination: Communicate with insurance adjusters to facilitate claims and ensure proper documentation.
• Job Coordination: Schedule and manage subcontractors to ensure timely and efficient project completion.
• Collections Management: Oversee accounts receivable and collections
• Administrative Support: Manage administrative operations, maintain records, and support team members with administrative tasks.
• Client Communication: Act as the main point of contact for clients, providing updates and resolving issues.
• Team Building: Experience in building a strong team with tangible leadership skills

Qualifications, Skills, and Key Competencies:
• Familiarity with insurance claims processes and collections.
• Proven experience in office management, preferably in the restoration or construction industry.
• Very self-motivated and goal-oriented with the ability to multi-task
• Strong organizational and time-management skills.
• Attention to detail
• Excellent communication and interpersonal skills.
• Familiarity with Office, Quickbooks and reading Xactimate estimates
• Possess polite, confident, team player skills including listening and questioning skills
• Ability to remain calm and professional during tense or stressful situations

Benefits:
• Paid Time Off
• Paid Holidays
• Annual bonus based on company performance
• Cash Pay where applicable

Application Disclaimer: Please Read Before Proceeding

To ensure a fair evaluation process, please submit all required information on the application form. Kindly note that resumes and recordings must be in English; any other language will lead to disqualification. Also, ensure your voice recording lasts at least 30 seconds. Applications without a voice recording will be automatically disqualified.

If you apply for more than one position, we will only consider your application for the first job you applied for. However, if you do not qualify for the first position but meet the requirements for another, we can consider you for the relevant role. To streamline the process and ensure fair consideration, we kindly request that you apply to a maximum of three jobs and that you only apply to jobs that you truly qualify for based on the stated requirements and qualifications.

We value your interest and look forward to reviewing your application. Thank you.

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