Remote Operations Center Manager

Silicon Ranch is a fully integrated provider of customized renewable energy, carbon, and battery storage solutions for a diverse set of partners across North America. We are known for putting community partnerships first, and are the only renewable energy company in the U.S. that owns and operates all of its solar ranches and has a 100% track record for successful delivery. We have the largest utility scale agrivoltaics portfolio in the country under Regenerative Energy®, our nationally recognized holistic approach to project design, construction, and land management. Our model incorporates regenerative ranching and other regenerative land management practices to restore livelihoods and soil health, biodiversity, and water quality. Through our subsidiary, Clearloop, we are able to help businesses of all sizes reclaim their carbon footprint with a direct investment in building new solar projects while also helping bring renewable energy and economic development to distressed communities. By joining Silicon Ranch, you will be joining a team of experienced and dedicated individuals who have proven time and again that it is indeed possible to not only “make solar do more”, but to make the promise of carbon-free, renewable energy that benefits people right where it comes from a tangible, measurable, and replicable reality. Silicon Ranch is committed to creating a diverse and inclusive workplace that is reflective of the communities in which we work and serve. We are an equal opportunity employer and will consider all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. Job Description Position: Operations Center Manager Location: Nashville, TN Overview: Silicon Ranch is seeking a Remote Operations Center (ROC) Manager to support and lead the transformation of our operations center into a 24/7, GOP2-aligned control center. The ROC is currently evolving from a hybrid monitoring and dispatch model into a fully staffed, around-the-clock operations center capable of supporting both community solar and NERC-aligned utility-scale operations. This role may be hired during or shortly after this transition, and will play a critical role in stabilizing, scaling, and operationalizing the new model. Main Responsibilities: ROC Transition & 24/7 Operations Support the transition from a hybrid operations model to a fully staffed 24/7 Remote Operations Center Establish and refine shift structures, roles, escalation protocols, and operating rhythms Ensure continuity, stability, and performance during and after the transition Operations & Monitoring Lead real-time monitoring and operational support of solar assets across the fleet Oversee alarm management, issue triage, and dispatch to field teams Ensure timely response, communication, and resolution of plant issues Systems & Process Implementation Partner with internal teams and external consultants to implement: Standard Operating Procedures (SOPs) Event management and logging protocols Cybersecurity and access control processes Operator workflows and audit trails Own and enhance CMMS and monitoring systems to support scalable operations NERC Readiness & Compliance (Utility-Scale Future State) Support the buildout of processes aligned with NERC standards (CIP, TOP, COM, EOP etc) Help operationalize compliance frameworks developed by the consulting partner Contribute to audit readiness, documentation, and training programs Prepare the ROC for future utility-scale control center responsibilities Team Leadership & Development Lead, coach, and develop a team of ROC operators Build capabilities aligned with both current community solar needs and future NERC requirements Support development of training programs, including operator qualification pathways Cross-Functional Collaboration Work closely with Performance Engineering, Asset Management, O&M, and Compliance teams Ensure seamless coordination for issue identification, dispatch, and resolution Contractor & Vendor Oversight Oversee third-party monitoring providers to ensure SLA adherence Ensure no plant events or alarms are missed and all issues are properly escalated and tracked Qualifications: Required Qualifications Bachelor’s degree in Engineering or related field 5+ years of experience in renewable energy, utilities, or power operations 3+ years managing a monitoring, dispatch, or operations center Experience working in dynamic or transitioning operational environments Strong knowledge of SCADA systems and monitoring platforms Preferred Qualifications Experience standing up or scaling a 24/7 operations or control center Familiarity with CMMS platforms (Maximo, SAP, Infor, etc.) Exposure to utility-scale operations or ISO/RTO environments (e.g., PJM, ERCOT) Working knowledge of NERC standards and compliance frameworks Experience working alongside external consultants or in structured transformation programs Our interview process: A typical interview process at Silicon Ranch might include the below stages. Please note that we may make changes to these steps as needed, and details will be provided to you early on in the process. Introductory Interview with our recruiter Hiring Manager Interview to dive into technical skills and behavioral questions Panel Interview to assess cross-functional skills and dive deeper into technical skills Executive Interview to answer high-level questions about SRC and the team