[Remote] Operations Associate

Note: The job is a remote job and is open to candidates in USA. A5 IT is a technology company seeking an Operations Associate to support their sales, vendor, fulfillment, and procurement workflows. The role involves managing sales orders, purchase orders, vendor communication, and ensuring timely and accurate processing of operations-related tasks.ResponsibilitiesSales orders and order processingPurchase orders and fulfillment coordinationShipment tracking and delivery updatesVendor communication and follow upVendor quotes, quote comparison, and quote follow upInternal coordination between sales, operations, vendors, and financeDocumentation, reporting, and process trackingSkillsStrong command of English, both written and spokenAbility to work US business hours from 6:00 PM NPT to 3:00 AM NPTStrong business judgment and operational thinkingAbility to understand processes, identify gaps, and follow through until tasks are completedExperience with sales orders, purchase orders, vendor quotes, shipments, fulfillment, or similar operational tasksComfort using tools such as Excel, Google Sheets, CRM systems, ERP systems, vendor portals, or similar platformsFlexibility to learn new tools and help create better internal processesAbility to work independently with minimal supervisionA growth mindset and desire to build a long term career in business operationsBenefitsFestival Bonus: Standard 1 month Dashain/Tihar festival bonusTime Off: Generous Paid Time Off and standard Nepali public holidaysWork Location: 100% remote work from anywhere in NepalWorkdays: 5 day work week, Monday to FridayWork Hours: US business hoursCompany OverviewA5 IT delivers enterprise IT hardware procurement, deployment, and managed services for commercial and public sector organizations. It was founded in 2022, and is headquartered in Schaumburg, Illinois, USA, with a workforce of 51-200 employees. Its website is https://www.a5it.com.