[Remote] Operations Associaste- US
Note: The job is a remote job and is open to candidates in USA. Amber is building the global infrastructure for student housing, helping 80M+ students find and book long-term accommodation near universities. The Operations Associate role involves performing outbound sales activities, maintaining communication with leads, and ensuring a smooth sales cycle for student bookings.ResponsibilitiesPerform outbound sales activities for booking students or other assigned user group for their accommodation for short term or long term stayAct as an aggregator between the property managements and the studentsCreate an excellent rapport with the assigned demographic to ensure smooth sales cycleMaintain a solid conversion ratePerform various tasks related to completing bookings during all the timesConstantly communicate with the assigned leads via WA, Email and other integrated tools on CRMExhibit great customer service and be a part of a high performing team to achieve QoQ and YoY growth collectivelyAbility to perform under pressure and self-motivated to complete assigned targets within a stipulated timeSkillsExcellent verbal and written communication skills in neutral EnglishActive listening skillsGood time management and planning skillsObjection handling skillsStrategic prospecting skillsNegotiation skillsGood call closing techniquesProficiency in CRM or other similar softwaresWorking in the UK Shift - rotational between the available UK shifts. (Non Negotiable)Education level - GraduateMinimum 60% required in academicsExperience - 0 to 3 yearsExperience in tele sales or similar background will be a plusPreferred industry experience in real estate, hospitality, business development or customer serviceUnderstanding of the UK market in terms of geography and demographics will be a plusBenefitsStable career growthAmazing work culture (trust us when we say this!)Employee wellbeing policies (at the best standard)Company Overviewamber is a leading global student housing platform that helps students find verified accommodation across the UK, USA, Australia, Europe, and beyond — all in just a few clicks. It was founded in 2016, and is headquartered in Pune, Maharashtra, IND, with a workforce of 501-1000 employees. Its website is https://amberstudent.com.