[Remote] Online Customer Service β Booking Hotels
Note: The job is a remote job and is open to candidates in USA. Aisle and Abroad is a trusted travel planning company specializing in personalized vacations and hotel accommodations. They are seeking friendly, detail-oriented individuals to join their team as Remote Customer Service Representatives focused on hotel bookings, assisting clients with researching and securing hotel accommodations.ResponsibilitiesAssist clients with selecting and booking hotel accommodationsProvide accurate information on hotel options, amenities, pricing, and availabilityRespond to client inquiries via phone, email, and online platforms in a timely and professional mannerMaintain accurate records of client interactions and bookingsCollaborate with team members to ensure a smooth client experienceStay informed on travel trends and hotel offeringsParticipate in virtual training sessions and team meetingsSkillsStrong communication and customer service skillsProfessional, positive, and client-focused attitudeAbility to work independently and manage time effectivelyBasic computer proficiency and reliable internet accessInterest in travel and hospitalityPrevious experience in customer service, hospitality, or sales is beneficial but not requiredBenefitsRemote work with flexible schedulingTraining and access to industry tools and resourcesSupportive team environment and mentorshipPerformance-based earning potentialAccess to travel-related discounts and perksOpportunities for personal and professional growthCompany OverviewAisle & Abroad is a modern wedding, event, and destination experience studio specializing in beautifully curated celebrations and meaningful journeys. It was founded in 2022, and is headquartered in , with a workforce of 11-50 employees. Its website is https://aisleandabroad.online/.