Remote Online chat specialist
Employer Industry: Financial Services
Why Consider This Job Opportunity...
Competitive pay up to $50,000
Opportunity for career advancement and growth within the organization
Remote work flexibility
Supportive and collaborative team environment
Chance to promote client products and services
Consistently achieve established standards of the position
What To Expect (Job Responsibilities)
Answer incoming customer live chats regarding website navigation issues, service questions, and general client concerns
Evaluate customer interactions and escalate issues to Online Chat Manager when appropriate
Build relationships with new customers to understand and meet their needs
Respond to customer questions, inquiries, requests, and problems accurately and concisely
Provide administrative support to the customer service team
What Is Required (Qualifications)
High school diploma or equivalent
Experience in customer service
Strong telephone etiquette
Familiarity with CRM tools
Excellent communication skills
How To Stand Out (Preferred Qualifications)
Familiarity with financial services industry
Previous experience in remote customer service roles
At Talentify, we prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately.
Talentify is not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.
Talentify helps candidates around the world to discover and stay focused on the jobs they want until they can complete a full application in the hiring company career page/ATS
Apply Now
Why Consider This Job Opportunity...
Competitive pay up to $50,000
Opportunity for career advancement and growth within the organization
Remote work flexibility
Supportive and collaborative team environment
Chance to promote client products and services
Consistently achieve established standards of the position
What To Expect (Job Responsibilities)
Answer incoming customer live chats regarding website navigation issues, service questions, and general client concerns
Evaluate customer interactions and escalate issues to Online Chat Manager when appropriate
Build relationships with new customers to understand and meet their needs
Respond to customer questions, inquiries, requests, and problems accurately and concisely
Provide administrative support to the customer service team
What Is Required (Qualifications)
High school diploma or equivalent
Experience in customer service
Strong telephone etiquette
Familiarity with CRM tools
Excellent communication skills
How To Stand Out (Preferred Qualifications)
Familiarity with financial services industry
Previous experience in remote customer service roles
At Talentify, we prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately.
Talentify is not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.
Talentify helps candidates around the world to discover and stay focused on the jobs they want until they can complete a full application in the hiring company career page/ATS
Apply Now