Remote Online chat specialist
Employer Industry: Customer Service Solutions
Why Consider This Job Opportunity...
Opportunity for remote work, allowing flexibility to work from home
Supportive and collaborative work environment
Chance to build relationships with customers and enhance their experience
Consistent achievement of established performance standards
Administrative support experience within a customer service team
What To Expect (Job Responsibilities)
Answer incoming customer live chats regarding website navigation issues and service questions
Evaluate customer interactions and escalate issues to the Online Chat Manager as necessary
Build relationships with new customers to understand and meet their needs
Respond accurately and concisely to customer inquiries and requests
Provide administrative support to the customer service team and assist with overflow work as needed
What Is Required (Qualifications)
High school diploma or equivalent
Experience in customer service
Strong telephone etiquette
Familiarity with CRM tools
Excellent communication skills
How To Stand Out (Preferred Qualifications)
Ability to manage multiple tasks simultaneously
Capability to adapt to different personalities
#CustomerService #RemoteWork #CareerOpportunity #CommunicationSkills #SupportiveEnvironment
At Talentify, we prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately.
Talentify is not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.
Talentify helps candidates around the world to discover and stay focused on the jobs they want until they can complete a full application in the hiring company career page/ATS
Apply Now
Why Consider This Job Opportunity...
Opportunity for remote work, allowing flexibility to work from home
Supportive and collaborative work environment
Chance to build relationships with customers and enhance their experience
Consistent achievement of established performance standards
Administrative support experience within a customer service team
What To Expect (Job Responsibilities)
Answer incoming customer live chats regarding website navigation issues and service questions
Evaluate customer interactions and escalate issues to the Online Chat Manager as necessary
Build relationships with new customers to understand and meet their needs
Respond accurately and concisely to customer inquiries and requests
Provide administrative support to the customer service team and assist with overflow work as needed
What Is Required (Qualifications)
High school diploma or equivalent
Experience in customer service
Strong telephone etiquette
Familiarity with CRM tools
Excellent communication skills
How To Stand Out (Preferred Qualifications)
Ability to manage multiple tasks simultaneously
Capability to adapt to different personalities
#CustomerService #RemoteWork #CareerOpportunity #CommunicationSkills #SupportiveEnvironment
At Talentify, we prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately.
Talentify is not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.
Talentify helps candidates around the world to discover and stay focused on the jobs they want until they can complete a full application in the hiring company career page/ATS
Apply Now