[Remote] Onboarding Product Manager
Note: The job is a remote job and is open to candidates in USA. Securitize is a leader in tokenizing real-world assets, partnering with top-tier asset managers. The Onboarding Product Manager will own the investor onboarding experience, focusing on simplifying complex processes and integrating blockchain wallet experiences into fintech onboarding flows.ResponsibilitiesOwn the investor onboarding journey from account creation through successful investment across diverse opportunities and fund structuresDeeply understand current onboarding pain points and redesign flows to maximize clarity, conversion, and investor trustDefine and prioritize product requirements for:Funding flows (bank transfer, USD, USDC, and other methods)Document execution (e.g., DocuSign or issuerâspecific flows)Coolâdown / allocation periods and related investor communicationsDesign and optimize flows that can support many different issuer needs while still feeling coherent and intuitive for investorsWork closely with engineering and design to deliver improvements iteratively, validate them with data, and refine based on user feedbackPartner with Operations, Customer Support, and Issuerâfacing teams to ensure internal processes and tooling support a great investor experienceContinuously âwalk the pathâ of the investor: regularly test the product, run through real scenarios, and identify friction or confusionDefine metrics for onboarding success (e.g., completion rates, time to invest, dropâoff points) and use them to drive prioritizationAct as internal advocate for the investor, balancing issuer flexibility with a consistent, highâquality experienceDemonstrates the ability to understand complex products and architectures, adapt to changing conditions, and consistently drive the vision forwardSkillsPractical familiarity with US financial services, banking, and/or investment productsExperience working with or around US bank account integrations, payments, or financial onboarding flowsWorking knowledge of blockchain, crypto wallets, and the broader crypto/DeFi ecosystem (e.g., wallet interactions, token transfers, custody models, on-chain vs off-chain processes)3â5+ years of product management or closely related experience in B2C or B2B2C digital productsExperience in fintech, wealth management, capital markets, or digital asset/tokenization platformsProven track record of owning an endâtoâend user journey and improving it through data, UX enhancements, and experimentationDemonstrated ability to design clear, lowâfriction flows for complex or regulated processesStrong empathy for end users and ability to translate complexity into simple, guided stepsExperience working closely with engineering, design, and operationsExcellent written and verbal communication skills in EnglishLeverage AI tools to speed up productivityPrevious work on KYC/KYBBackground in A/B testing, funnel analysis, and behavioral analyticsBenefitsFlexible Paid Time Off â Promoting a healthy work-life balance.Equity Grant Opportunities â Share in the success and future growth of the company.Remote Work Flexibility â Work from anywhere while staying connected with a dynamic and collaborative team.Comprehensive Insurance Coverage â Employer-paid Medical, Dental, and Vision benefits for you and your family.401(k) Retirement Plan â Secure your financial future with employer-sponsored savings.Company OverviewSecuritize is a technology company that enables digital securities, which are easier to own, simpler to manage, and faster to trade. It was founded in 2017, and is headquartered in San Francisco, California, USA, with a workforce of 201-500 employees. Its website is https://securitize.io.Company H1B SponsorshipSecuritize has a track record of offering H1B sponsorships, with 1 in 2023. Please note that this does not guarantee sponsorship for this specific role.